Job Overview
As a Pharmacy / Production Manager, you will oversee the day‑to‑day operations of our client’s pharmacy and ensure the delivery of high‑quality pharmaceutical services.
You will be responsible for managing a team of pharmacists and pharmacy assistants, optimising workflow efficiency, and maintaining compliance with regulatory standards.
Minimum Requirements
- Minimum of bachelor's degree in Pharmacy (B.Pharm)
- 1–6 years of related work experience
- Pharmaceutical Production Experience and Retail Pharmacy Experience
- Registration with Pharmacy Council
- Comprehensive knowledge of pharmaceutical manufacturing, standards, and compliance requirements
- Ability to interpret and implement policies, processes, and objectives
- Entrepreneurial spirit and a proactive approach to problem‑solving
- Highly organised with strong time‑management skills
- Excellent leadership and team‑building skills
- Understanding of the complementary medicine environment
- Strong financial acumen and business acumen
- Information gathering
- Interrogating information
- Taking action
Duties & Responsibilities
- Planning and Procedures: plan and prioritise daily, weekly, and monthly activities; determine, request, and use resources/assets optimally.
- Inspections and Verifications: verify certified clean status of equipment; verify, review, and approve measuring‑equipment performance, calibrations, sampling, and dispensing of materials.
- Line & Production Processing: perform, review, and approve line sign‑no’s, closures, and clearance authorisations; perform, review, and approve batch reconciliations to product specifications and quality; ensure production process adherence to standards and specifications.
- Process and System Improvements: manage review and approval of change‑control programs and deviations/concessions complying to standards and specifications; manage and resolve customer complaints; optimise processes and identify gaps in policies/procedures; drive corrective action and preventative action investigations in focus areas.
- Compliance & Auditing: ensure compliance with regulatory requirements, including those set forth by the South African Pharmacy Council and other authorities; perform and review shift Good Manufacturing Practice checks, agent expiry dates, and ensure continued compliance; verify good document practice per Standard Operating Procedures and regulation; verify identity of bulk product and printed packaging materials and conduct intermix checks to assess uniformity; verify in‑process controls align with product quality and specifications; review and approve preliminary batch records; audit logbooks and systems.
- Troubleshooting: investigate deviations and concessions; assess risk; raise deviations and implement corrective action; raise maintenance notifications as and when required.
- Training and Technical Expertise: provide clinical guidance and support to pharmacy staff, including counselling patients on medication use and adherence; train new pharmacists and post‑basic assistance on SOPs in transition period; identify refresher or awareness training needs.
- Administration & Record Keeping: monitor inventory levels and ordering processes to maintain adequate stock; complete batch records and labels; query documents and sign off declarations; perform and verify calculations in relation to production targets; maintain and update records and systems as required; retrieve supporting documentation and records to facilitate and support query resolution.
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