Pet Insurance Claims Specialist — Vet Nurse

Badger Holdings (Pty) Ltd; George; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading pet insurance company is seeking a qualified Veterinary Claims Consultant to support pet owners in Australia. The role involves reviewing claims, assessing veterinary documentation, and providing compassionate support to policyholders. Excellent communication skills and a veterinary nursing qualification are essential. Be part of a team dedicated to improving the lives of pets and their families.

Benefits

Supportive team environment

Flexible working hours

Opportunity to make a difference for pets

Qualifications

• Veterinary nursing qualification is required.
• Strong understanding of veterinary terminology and procedures is essential.
• Excellent communication and customer service skills are essential.
• High attention to detail and analytical thinking are necessary.

Responsibilities

• Review and process pet insurance claims with precision.
• Assess veterinary documentation for eligibility under policy guidelines.
• Communicate empathetically with policyholders via phone and email.
• Maintain accurate records in our claims system.

Skills

Veterinary nursing qualification

Veterinary terminology understanding

Communication skills

Customer service skills

Attention to detail

Analytical thinking

Proficiency in office software

Education

Veterinary nursing qualification

Job description

A leading pet insurance company is seeking a qualified Veterinary Claims Consultant to support pet owners in Australia. The role involves reviewing claims, assessing veterinary documentation, and providing compassionate support to policyholders. Excellent communication skills and a veterinary nursing qualification are essential. Be part of a team dedicated to improving the lives of pets and their families.