Pest Control Technician Inland Region

Tsebo Solutions Group; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A pest control service provider in Johannesburg is seeking a dedicated technician to deliver inspection and treatment services. Ideal candidates will possess a valid driver's license and experience in customer service and health safety practices. Responsibilities include ensuring safety on the road, conducting inspections, and treating pest infestations. Applicants should have at least a Matric qualification and ideally 3-5 years of pest control experience, along with strong communication and problem-solving skills.

Qualifications

• Valid driver's license and PDP required.
• Knowledge of legislation relevant to the pest control industry.
• Experience dealing with people and customer service.

Responsibilities

• Drive according to road regulations and ensure timely arrival at destinations.
• Conduct vehicle checks and report any issues.
• Deliver a quality inspection and treatment service to customers.
• Plan work routes efficiently and productively.

Skills

Good English language skills

Excellent verbal and written communication

Customer Service experience

Health and Safety Experience

Planning and project management experience

Self-motivated and ability to work unsupervised

Problem-solving skills

Strong planning, organizational and prioritization skills

Attention to detail

Time management

Education

Minimum Matric

Relevant tertiary qualification and/or equivalent experience

3 – 5-year pest elimination qualification preferred

Job description

Duties & Responsibilities

• Technicians are to drive according to the road regulations of SA on prior planned routes, ensuring that the service team arrives safely, unharmed & timeously at their destinations. Technicians are to always comply with the Company Vehicle and Fuel Policies.
• Technicians are to be always in possession of a valid driver’s license and PDP.
• Technicians are to complete vehicle checks every 2 weeks.
• Technicians are to report accidents, bumps, scratches, or any defects on the vehicles to Management as and when it happens.
• Deliver a quality inspection and treatment service to exceed customer expectations.
• Provide customers with written evidence of service delivered and advice for maintaining pest free conditions Upsell Tsebo Hygiene/Pest Control products and services and/or refer sales inquiries for leads to Sales Executives.
• Mix and apply pesticides in accordance with label recommendations and comply with relevant legislation.
• Plan work routes efficiently and productively and achieves 100% state of service.
• Accurately submit reports and other related paperwork as required at specified time intervals.
• Manage a territorial area and all customer contained within it.
• Inspect buildings and premises for signs of pests or infestation.
• Determine the type of treatment needed to eliminate pests.
• Apply pesticides in and around buildings and other structures.
• Design and carry out pest management plans.
• Create barriers to prevent pests from entering a building.
• Must be flexible, as the job may require travel and additional working hours.
• Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to site specific requirements in line with company policies, quality programmes and legislation.
• Good English language skills.
• Excellent verbal and written communication, with the ability to converse at all levels.
• Experience dealing with people.
• Customer Service experience.
• Health and Safety Experience.
• Planning and project management experience.
• Sales exposure.
• Self-motivated and ability to work unsupervised on own initiative.
• A proactive, analytical, logical and disciplined approach to problem-solving.
• Strong planning, organizational and prioritization skills.
• Excellent verbal and written communication skills.
• Understand and engage in contemporary and changing communication trends.
• Good people skills and relationship building.
• Attention to detail.
• Time management.
• An innovator and creative.
• To constantly be aware of current trends and innovation in the industry and make suggestions how these could be implemented in the business.
• To maintain a high standard of morale and motivation through good communication skills.
• To attend meetings, training sessions and conferences when required.
• To ensure that the company’s objectives are achieved.

Skills and Competencies

• Understand detailed Pest control principles and knowledge of company policies and procedures.
• Good understanding of scheduling of staffing and assign tasks productively to each position to achieve an output standard according to site specific SLA’s.
• Business management principles, including proven financial skills.
• Attention to detail.
• Sense of urgency.
• Problem solving experience.
• Able to work under pressure.
• Be flexible and adaptable.
• Strong people skills and knowledge or Industrial relations.
• Strong on client relationships and strong communication skills.
• Must have a valid driver’s license and own reliable vehicle.
• Must have come from a similar environment.

Qualifications

• Minimum Matric.
• Relevant tertiary qualification and/or equivalent experience.
• Knowledge of legislation relevant to the Pest control industry.
• Registered and up to date PCO number.
• 3 – 5-year pest elimination qualification preferred.