Pest Control Coordinator

Environ Property Services Ltd; Cape Town; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic property services company is seeking a Senior Talent Acquisition Specialist in South Africa to support pest control services, ensuring high-quality customer interactions. The role requires strong communication skills and experience in customer support, alongside responsibilities in scheduling and CRM management. This position offers fixed working hours with competitive salary and benefits including 28 days of paid holiday.

Benefits

28 days paid holiday

Health & wellbeing programme

Competitive salary with commission potential

Qualifications

• Minimum 3 years relevant experience in pest control services.
• Demonstrated experience managing job bookings and tracking systems.
• Ability to assess and prioritize job urgency.

Responsibilities

• Answer incoming calls from customers, providing professional support.
• Schedule and manage works in technician diaries.
• Update CRM systems with job notes and customer information.

Skills

Customer support

Communication skills

Time management

Multitasking

Tools

CRM systems

Job description

Senior Talent Acquisition Specialist & Advisor in Mining, Engineering, Construction and Other Industries

The Role

We are seeking a remote, customer-focused professional with at least 3 years' experience in pest control services to handle calls, schedule technicians, manage urgent bookings, update CRM systems, and support customers, with excellent communication and service skills.

We're looking for individuals who align with our mission to solve complex property issues proactively, share our vision for trusted, high-performance service, and embody our core values of integrity, craftsmanship, communication, and collaboration.

Qualifications

The successful candidate must be located in South Africa, working UK hours.

A minimum of 3 years of relevant experience with works / service coordination experience in the pest control industry is essential.

More than 3 years of experience with planning & scheduling / booking of pest control works for Pest Control Technicians.

Excellent diary management skills required.

Demonstrated experience managing job bookings and tracking systems.

Ability to assess and prioritise job urgency and technician availability.

Excellent time management and multitasking abilities.

Strong communication, organisational, and reporting skills

Ability to monitor job completions, follow-ups, and SLA targets.

Remote Work Requirements

Disciplined to work remotely.

Laptop, reliable, stable internet connection with backup power during loadshedding.

(a laptop can be provided).

Duties & Responsibilities

Answer incoming calls from customers, providing professional and helpful support.

Sell pest control services confidently over the phone or via email (full training provided).

Respond to customer emails in a timely and professional manner.

Communicate effectively with colleagues, including office staff and field engineers.

Schedule and manage works in technician diaries, ensuring efficient routing and workload balance.

Follow up with field engineers to confirm job completions, gather updates, and ensure customer satisfaction.

Coordinate urgent / emergency bookings by prioritising jobs and reassigning where needed.

Update CRM systems with job notes, customer information, and service reports.

Generate upsell opportunities by identifying customer needs and recommending additional services.

Liaise with customers to confirm appointments, give treatment prep advice, and handle complaints professionally.

About Us

Environ Property Services is a well-established and dynamic company that specialises in Damp, Roofing, Drainage, Pest Control and Restoration!

We are a family run business operating in the heart of Fulham, and we have a reputation of providing exceptional services to our customers.

Our innovative and fast paced company prides itself on cultivating an incredible team of motivated individuals who have a passion for excellence.

Mission Statement

"We solve complex property problems — damp, drainage, pests, roofing, and period restorations through a coordinated team of skilled professionals who communicate clearly and fix issues at the root cause.

Our multi-division structure is built to support one another, ensuring every solution is holistic and long-lasting.

Our mission is to become London's most trusted property services company for property managers.

We believe property care should be proactive, not reactive — driven by great people, great systems, and divisions that collaborate to solve the real problem"

Vision

"To become London's most respected and reliable property services brand—where trusted

workmanship meets high performance, and every team member operates at Priority Green

standard in client care, craft, and company culture.

Values

Our culture is our competitive advantage.

It sets the tone for performance and shapes how we are perceived externally.

In alignment with our Mission and Vision, the following core values are non-negotiable -

We are committed to hiring, developing, and retaining individuals who consistently embody Communication, Integrity, Craftsmanship, Proactivity, Humility and Respect, Collaboration, and Responsibility.

What We Offer

Fixed Hours with Overtime Options : Work from 8 am-5 pm UK hours (9am-6pm South Africa), Monday to Friday, with some flexibility to work weekends when needed.

Competitive Salary : From R

• per annum, with additional earning potential through commissions.

Professional Growth: Continuous personal and professional development opportunities.

Benefits: Remote work from South Africa, 28 days paid holiday (inclusive of UK bank holidays), Health & wellbeing programme.

Dynamic Work Environment : Be part of a young, fast-paced, and dynamic team making a real difference in London.

If you're ready to take your career to new heights and be part of a team that's transforming London, one property at a time, we'd love to hear from you.

Apply now and join the Environ Property Services Ltd family!

Job Details

Seniority level: Associate

Employment type: Full-time

Job function: Project Management, Administrative, and Customer Service

Industries: Construction

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