Permanent Sales Assistant - Cape Union Mart- Travel and Safari

Cape Union Mart Group; Cape Town; Sur place; ZAR 89 000 - 134 000; Plein temps

Résumé du poste

Cape Union Mart Group in Cape Town seeks a motivated retail team member. You will engage customers, process transactions, manage stock, and uphold merchandising standards to maximise sales. The role requires a friendly, proactive attitude and the ability to meet targets in a fast-paced environment.

Ideal candidates have Matric or equivalent and up to 6 months retail experience, with basic computer skills. Willingness to work retail hours and maintain excellent customer service is essential.

Qualifications

• Matric or equivalent is required.
• Up to 6 months retail experience preferred.
• Basic computer proficiency (Microsoft Office) is desirable.

Responsabilités

• Exceed customer expectations using selling techniques.
• Adhere to stock loss controls in store.
• Meet individual targets consistently.
• Identify opportunities to increase turnover and sales.
• Maintain store housekeeping and visual merchandising standards.
• Transact purchases and process payments (cash, cards, vouchers, coupons).
• Scan and charge all stock/items accurately and issue loyalty cards.
• Build professional relationships and provide helpful assistance to customers.
• Report compliments and complaints to management.
• Address customer stock queries promptly and resolve issues.

Connaissances

Customer service

Cash handling

Sales techniques

Communication skills

Time management

Microsoft Office

Retail experience

POS system experience

Formation

Matric or Equivalent

Outils

POS system experience

Description du poste

Duties and Responsibilities:

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Essential:

• Matric or Equivalent
• Up to 6 months retail experience

Special conditions of employment:

• ClearCredit andCriminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous:

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.