People Support Generalist - Warehouse

Wenz; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic people-focused company in Cape Town is seeking a detail-driven People Support Generalist to ensure effective HR processes. You will manage employee data, coordinate lifecycle processes, and provide support to employees and managers. The ideal candidate will have 2-3 years of HR experience and a relevant HR degree, ensuring compliance with HR policies. Join a team that values care, excellence, and accountability in every interaction.

Qualifications

• 2-3 years of HR generalist or HR administration experience required.
• Must have strong working knowledge of HR systems.
• Experience supporting full employee lifecycle and HR compliance.

Responsibilities

• Maintain accurate and compliant employee data and documentation.
• Coordinate onboarding, movements, and offboarding processes.
• Support HR processes related to performance, benefits, and recognition.

Skills

HR generalist experience

Organizational skills

Experience with HR systems

Excellent communication

Attention to detail

Education

National Diploma or Bachelor's degree in Human Resources Management

Tools

HRIS systems

Job description

People Support Generalist : Order Fulfilment Departments

ABOUT THE JOB We re looking for a detail-driven, service-minded People Support Generalist to join our dynamic People Support team.

You ll be the heartbeat of our employee experience ensuring every HR process, from onboarding to exit, runs smoothly and with care.

In this role, you ll maintain accurate employee data, coordinate lifecycle processes, and provide trusted support to both employees and managers.

If you love structure, thrive in a fast-paced environment, and take pride in delivering people-centred service, this is your chance to make an impact in one of the companies most human-focused teams.

Key Responsibility Areas

• Maintain accurate and compliant employee data and documentation.
• Coordinate onboarding, movements, and offboarding processes.
• Support HR processes related to performance, benefits, and recognition.
• Assist with engagement initiatives, surveys, and communication campaigns.
• Provide recruitment and training administration support.
• Ensure compliance with POPIA, labour regulations, and internal policies.
• Support HR systems (ERS / ESS) and continuous improvement initiatives.

About You

• You have a National Diploma or Bachelor s degree in Human Resources Management or related field.
• You re organised, accurate, and thrive on efficiency.
• You bring warmth and professionalism to every interaction.
• You balance people empathy with process discipline.
• You take ownership and follow through until the job is done right.
• You re tech-comfortable and enjoy working with HR systems and data.

Experience

• 2 3 years of HR generalist or HR administration experience.
• Strong working knowledge of HR systems (HRIS / ESS / ERS).
• Experience supporting the full employee lifecycle.
• Familiarity with HR compliance, performance, or learning coordination.
• Experience in Retail, Customer service and Warehouse environments Strong ER experience.
• Knowledge HR processes and policies within the South African context.
• HR documentation and data accuracy standards.
• HRIS / ERP systems for employee information management.
Labour law fundamentals and confidentiality protocols.

The HATS YOU MAY WEAR

• Lifecycle Champion : Manage onboarding, changes, and exits with care and precision.
• Process Custodian : Keep employee data and HR documentation % accurate and compliant.
• People Partner : Be a friendly, trusted contact for Crew Members and leaders.
• Engagement Connector : Support events, surveys, and recognition programs.
Tech Navigator : Maintain and improve HR system workflows.
• Service Ambassador : Uphold the companies values of care, excellence, and accountability in every interaction.

What other details / experience / requirements make our eyes light up, you ask?

• A passion for helping people and getting the details right.
• A love for structure, systems, and process excellence.
• A strong sense of integrity and confidentiality.
• The ability to stay calm, adaptable, and solution-oriented under pressure.
• A genuine belief that HR s purpose is to help people - and the business - flourish.

Only CV s that meet all requirements will be considered.

If you have not heard back within 14 working days of the closing date, please consider your application unsuccessful.