People Operations Partner

BVNK; Cape Town; Hybrid; ZAR 600,000 - 800,000; Full time

Job summary

A leading financial technology company in Cape Town is seeking a People Operations Partner to enhance and manage People processes. The successful candidate will play a critical role in improving operations, implementing automation, and ensuring compliance within a fast-paced global team. An ideal fit has over 3 years of experience in People Operations, strong analytical skills, and excels in a collaborative environment. This role offers a competitive salary and flexible working arrangement.

Benefits

Competitive salary

Flexible working hours

Opportunities for travel

Qualifications

• 3+ years’ experience in People Operations or HR coordination within a high-growth environment.
• Skilled in process automation and implementing People and Talent technologies.
• Confident with spreadsheets and data analytics.

Responsibilities

• Manage onboarding, terminations, and employee lifecycle processes.
• Identifying automation opportunities and streamlining workflows.
• Ensure compliance with global and local People processes.

Skills

Experience in People Operations

Process redesign

Strong analytical skills

Project management

Problem-solving

Tools

HRIS

ATS

Payroll tools

Job description

We believe the next generation of financial services will be powered by stablecoins.Founded in 2021, our mission at BVNK is to accelerate global money movement.

We’re building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd.

Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital.

We’re a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift.

In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we’re accelerating our growth – and we're looking for smart, ambitious people to help us build the future of financial services.

We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.

About this role in the team:

The People Operations Partner will be the operational backbone of our global People function. You’ll own and improve day-to-day People processes, partner with the People and Talent team, and ensure that every employee’s journey, from onboarding to offboarding, is seamless, compliant, and data-driven.

You’ll play a key role in identifying inefficiencies, implementing automation, and making our systems work smarter for the business.

This is a pivotal role for someone who thrives on variety, enjoys working with data, and excels in a fast-paced, global environment.

Key Areas of Responsibilities:

Operational Excellence

• Partner with the People and Talent team, and business teams to deliver efficient and consistent People processes across all regions.
• Manage core employee lifecycle processes: onboarding, changes, promotions, terminations, and mobility.
• Maintain employee records and data accuracy across our HRIS and other systems.

Automation & Process Improvement

• Identify opportunities to streamline workflows and automate manual tasks.
• Support system integrations between HRIS, ATS, payroll, and other business tools.
• Create process documentation and user guides for new tools and workflows.
• Manage the transition of our engagement, performance management, and ATS platforms, ensuring smooth implementation and adoption.

Knowledge Management

• Keep all People policies, processes, and resources up to date in Confluence (or other chosen documentation platforms).
• Create and maintain clear process guides, FAQs, and “how-to” resources for employees and managers.
• Ensure all documentation is accessible, accurate, and aligned with current processes.

Global Compliance & Reporting

• Ensure all People processes meet global and local compliance requirements.
• Support payroll, benefits, and immigration processes in collaboration with Finance and legal partners.
• Produce regular analytics reports for the leadership team.

Employee Experience

• Be a trusted point of contact for employees on operational and policy-related matters.
• Partner with the People and Talent to improve onboarding, offboarding, and internal mobility experiences.
• Gather feedback to continuously improve people's processes.

What we need from you:

• 3+ years’ experience in People Operations, HR coordination, or HR systems administration ideally within a high-growth, global payments or fintech environment.
• Experience working with HRIS, ATS, and payroll tools.
• Skilled in process redesign, automation, and implementing People and Talent technologies.
• Strong analytical mindset with the ability to interpret complex data and generate actionable insights.
• Confident working with spreadsheets, dashboards, and People analytics tools.
• Excellent project management skills; highly organised with strong attention to detail.
• Natural problem-solver with a continuous improvement mindset.
• Collaborative and adaptable, with the ability to thrive in a fast-paced, ambiguous, scale-up environment.
• Able to build strong relationships with senior stakeholders and operate as a trusted advisor.
• Strong attention to detail and accuracy in managing data and documentation.
• Knowledge of global employment compliance basics.

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate, growth-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world

An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.

Create a Job Alert

Interested in building your career at BVNK? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Are you located in Cape Town, or prepared to move here if offered the role? * Select...

Which HRIS platforms have you worked with? *

Have you previously worked in a startup or scale-up environment? * Select...

If yes, please specify the company.

What are your salary expectations? *

Please Acknowledge receipt of our Candidate Privacy Notice. Select...

For information on how we will handle your personal data when you apply for a job with us, please see our Candidate Privacy Notice.