People Living with Disabilities - Learnership

Discovery; Sandton; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading financial services company in Sandton is offering a Learnership in Long Term Insurance, which leads to a nationally recognized qualification. Candidates will gain practical experience in a Medical Aid call center, focusing on client servicing, claims processing, and health benefits administration. Applicants must possess Grade 12 and be aged between 18 and 25. The program encourages critical thinking, attention to detail, and teamwork. Engagement in post Matric studies or prior Learnerships is not permitted.

Qualifications

• Grade 12 completion is essential.
• Must be between the ages of 18 and 25 years.
• Effective communication skills in English, both written and verbal.

Responsibilities

• Client servicing in the Medical Aid call center.
• Assisting with claims processing and new business inquiries.
• Administrative tasks related to health benefits.
• Participating in structured learning components.

Skills

Innovative thinking

Problem solving

Attention to detail

Time management

Ability to work in a team

Education

Grade 12

Maths (Level 4 - 50%)

English (Level 4 - 50%)

Maths Literacy (Level 5 - 60%)

2nd language (Level 4 - 50%)

Tools

MS Excel

MS Outlook

Job description

Discovery Health (GAU Service Team) Learnership: Long Term Insurance

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose of the role

This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Areas of responsibility may include but not limited to

Call Centre: Medical Aid client servicing, claims, new business and health benefits administration

Personal Attributes and Skills

• Innovative / critical thinking / and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.

Education and Experience

Grade 12 is essential.

• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Maths Literacy (Minimum Level 5 - 60%)
• 2nd language (Minimum Level 4 – 50%)

May have an incomplete tertiary qualification (advantage)

Specific Requirements:

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 25 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.