People Experience Partner - Process & People Ops (Remote)

Mondelez International; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global leader in snacking is seeking a skilled professional to ensure service level agreements are met and drive process improvements. The ideal candidate will have expertise in process design and mapping, effective communication skills, and experience within shared service organizations. This role contributes significantly to standardization and compliance in operations, while working collaboratively within a dynamic team environment.

Benefits

Work-life balance practices

Flexible working hours

Remote work options

Qualifications

• Experience in process area and service level agreements.
• Knowledge of developing standard operating procedures.
• Ability to analyze, report and make recommendations for improvements.

Responsibilities

• Drive standardization of processes.
• Provide training input and ensure compliance with policies.
• Lead the sustainable continuous improvement process.

Skills

Process design and mapping

Effective communication

Team player

Experience in shared service organization

Interpersonal skills

Tools

Excel

Workday

Time & Attendance system

Job description

A global leader in snacking is seeking a skilled professional to ensure service level agreements are met and drive process improvements. The ideal candidate will have expertise in process design and mapping, effective communication skills, and experience within shared service organizations. This role contributes significantly to standardization and compliance in operations, while working collaboratively within a dynamic team environment.