People Effectiveness Partner

Mukuru; Cape Town; Remote; ZAR 600 000 - 750 000; Full time

Job summary

A leading fintech company is seeking a People Effectiveness Partner to design and implement effective people practices. This role involves driving talent management and change initiatives to enhance employee experience and organizational performance. The ideal candidate will have a minimum of 5 years’ experience in Organizational Development and relevant qualifications. Strong project management skills and proficiency in Excel and Power BI are essential. This position offers a hybrid working arrangement.

Qualifications

• Minimum 5 years’ experience in Organisational Development/Design (corporate or consulting).
• Knowledge of frameworks in Performance, Talent, Change, Organisational Design, and Leadership Development.
• Certification in Change Management (advantageous).

Responsibilities

• Design and deliver frameworks for Talent Management, Succession Planning, and Leadership Development.
• Drive the rollout of our Performance Management process.
• Partner with leaders to align organisational structures.
• Lead Change Management interventions and craft communication strategies.
• Shape onboarding and offboarding experiences.
• Develop Strategic Workforce Planning models.
• Conduct best practice research and translate insights into solutions.
• Build dashboards and metrics to measure the success of initiatives.

Skills

Organisational Development

Change Management

Project Management

Stakeholder Management

Research

Education

HR degree or related qualification

Honours in Industrial Psychology/HCM

Tools

Excel

Power BI

PowerPoint

Job description

Mukuru is a fast‑growing fintech business transforming access to financial services across Africa and beyond. To support our ambitious growth, we’re looking for a People Effectiveness Partner who will help design, implement, and embed innovative people practices that drive performance, growth, and employee experience across the Group.

This role is perfect for someone who thrives at the intersection of Organisational Development, Talent, and Change, and who wants to make a real impact by shaping how we grow and support our people.

What You’ll Do

• Design and deliver frameworks for Talent Management, Succession Planning, and Leadership Development that prepare Mukuru for the future.

• Drive the rollout and continuous improvement of our Performance Management process.

• Partner with leaders and HC teams to review and align organisational structures and support Organisational Design initiatives.

• Lead Change Management interventions, including crafting communication strategies that bring people on board.

• Shape engaging Onboarding and Offboarding experiences that strengthen the employee journey.

• Develop Strategic Workforce Planning models that ensure the right people are in the right roles at the right time.

• Conduct best practice research and translate insights into impactful, fit‑for‑purpose solutions.

• Build dashboards and metrics to measure the success and ROI of people initiatives.

What You’ll Bring

• Minimum 5 years’ experience in Organisational Development/Design (corporate or consulting).

• HR degree or related qualification (essential); Honours in Industrial Psychology/HCM desirable.

• Knowledge of frameworks in Performance, Talent, Change, Organisational Design, and Leadership Development.

• Advanced Excel, Power BI, and PowerPoint skills.

• Strong project management, research, and stakeholder management abilities.

• Certification in Change Management (advantageous).

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work‑like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS