People & Culture Manager

Radisson Hotel Group; Gauteng; On-site; ZAR 400 000 - 550 000; Full time

Job summary

A leading hospitality company in South Africa is looking for a People & Culture Manager to oversee the entire employee lifecycle and implement strategies that foster a high-performance culture. The role requires a strong background in HR practices, leadership experience, and the ability to align talent with business goals. This position offers growth, diversity, and local perks.

Benefits

Exclusive global benefits

Local perks tailored to the country

Qualifications

• Minimum of 5 years in HR roles, with 2–3 years in leadership.
• Proven track record in performance management and employee engagement.
• Strong understanding of labor laws and HR regulations.

Responsibilities

• Design strategies aligning talent needs with business objectives.
• Lead manpower forecasting and capacity planning.
• Foster a positive workplace culture promoting collaboration.

Skills

Leadership

Communication

HR best practices

Change management

Education

Bachelor’s degree in HR or related field

Certifications (CIPM, SHRM, etc.)

Tools

HRIS

Microsoft Office Suite

Job description

Overview

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Title

People & Culture Manager

Posted today

Job Description

The People and Culture Manager leads the strategic and operational efforts to create a thriving workplace culture and drive employee performance, engagement, and development across the organization. This role oversees the full employee lifecycle, including talent acquisition, onboarding, performance management, and offboarding, while championing initiatives that optimize manpower utilization and align workforce capabilities with business objectives.

Acting as a strategic partner to leadership, the manager designs and implements policies, processes, and programs to enhance employee experience, foster a high-performance culture, and support the overall growth and sustainability of the organization. The role combines HR generalist expertise with a focus on employee engagement, strategic workforce planning, and development to ensure the organization attracts, retains, and nurtures top talent.

Responsibilities

• Design and implement workforce strategies to align talent needs with business objectives, ensuring optimal manpower allocation and utilization.
• Lead manpower forecasting and capacity planning to support long-term organizational growth.
• Develop and execute talent development programs to build employee capabilities, support career progression, and address skills gaps.
• Foster a positive and inclusive workplace culture that promotes collaboration, innovation, and accountability.
• Create and implement employee engagement strategies to boost satisfaction, productivity, and retention.
• Conduct regular employee surveys and use feedback to shape organizational policies and initiatives.
• Act as a cultural ambassador, reinforcing company values and enhancing team dynamics.
• Lead the design and execution of performance management systems, ensuring alignment with organizational goals.
• Support managers and employees in setting performance goals, conducting appraisals, and driving continuous improvement.
• Develop tools and frameworks to measure and enhance individual and team performance.
• Identify training needs and design programs that support skill development, leadership growth, and succession planning.
• Partner with stakeholders to deliver customized training solutions and track program effectiveness.
• Champion a culture of continuous learning and professional development across the organization.
• Oversee the full employee lifecycle, from recruitment and onboarding to offboarding, ensuring a seamless and supportive experience.
• Ensure compliance with labor laws, regulations, and internal HR policies.
• Act as a trusted advisor to employees and leadership on all people-related matters, addressing issues with discretion and effectiveness.
• Manage HR systems and data to improve decision-making and operational efficiency.
• Lead and mentor the HR team, fostering a high-performance culture within the department.
• Collaborate with department heads and senior leaders to implement strategies that drive manpower and business success.
• Continuously refine and optimize HR processes to enhance efficiency and effectiveness.
• Leverage technology and data analytics to drive informed decision-making and improve employee outcomes.

Qualifications

• Minimum of a bachelor’s degree in human resources, Business Administration, Psychology, or a related field.
• Additional certifications (e.g., CIPM, SHRM, CIPD, SPHR, PHRi) are a must
• Minimum of 5 years of progressive experience in human resources or related roles, with at least 2–3 years in a leadership position.
• Proven track record in managing HR functions such as recruitment, performance management, employee engagement, and compliance.
• Deep understanding of HR best practices, labor laws, and regulatory requirements.
• Strong leadership and people management skills, with the ability to inspire and lead a team.
• Excellent verbal and written communication skills for effective employee engagement and relationship building.
• Proficiency in HRIS and other relevant tools or platforms. Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Self-motivated and results-oriented, with a passion for continuous improvement.
• Adaptable and able to thrive in a fast-paced, dynamic work environment.
• Demonstrated experience in leading change management or organizational development initiatives.

Why Join Radisson

Live the Magic of Hospitality — Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can spirit shine as you bring hospitality to life.

Build a Great Career — We invest in your growth, learning, and career development, helping you reach your full potential.

Experience the Team Spirit — Join a workplace that's inclusive, fun, and meaningful. We celebrate diversity, support one another and foster belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition — Your ideas, passion and drive matter. We empower you to make a difference in hospitality, your community and beyond.

Enjoy Global & Local Perks — You’ll enjoy exclusive global benefits (e.g., hotel rates) and local perks tailored to your country.

EEO & Application

We welcome applicants from diverse backgrounds and experiences. If you need any adjustments during the application process, please let us know. This advertiser has chosen not to accept applicants from your region.

Notes: The shortlisting process timing is based on application due date and progress with line managers.