Pentravel Travel Consultant - KZN

Cullinan Holdings Limited; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading leisure travel company in Durban is looking for dynamic Travel Consultants to deliver exceptional service and expert travel advice. The role involves designing bespoke itineraries, achieving sales targets, and contributing to the company's profitability. Candidates should have strong sales experience, communication skills, and the ability to work well under pressure.

Benefits

Vibrant culture-centric working environment.

Learning and growth opportunities.

Lucrative commission structure.

Opportunity to travel upon reaching sales goals.

Qualifications

• Minimum of 1 years' experience in a sales and target-driven role.
• Strong sales and customer service skills.
• Proficient in the use of reservation systems like Amadeus.

Responsibilities

• Build and maintain customer relationships to ensure repeat business.
• Design and sell customized travel itineraries.
• Manage customer complaints and queries professionally.

Skills

Sales

Customer Service

Communication

Tools

Reservation Systems

Job description

Pentravel, a division of Cullinan Holdings, is a leading leisure travel company, and are seeking dynamic Sales and customer-oriented Travel Consultants to join their teams in Durban. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travellers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, exceptional sales experience and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends
  
  

Requirements

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.
• We will be recruiting in line with our employment equity obligations
  
  

Benefits

Working in a vibrant culture-centric company.

Many learning and growth opportunities means this is a career, not just a job!

Work hard, play hard mentality. We love celebrating successes together!

Monthly salary, and a lucrative commission structure with unlimited earning potential.

When you reach your sales goals you get to travel – YAY!