Job Description
The Payroll Manager is accountable for the end-to-end operational delivery, governance, and performance of payroll and payroll-related third-party payments across multiple African countries using Sage 300 People.
The role ensures payroll processing, reconciliations, and payments are accurate, compliant, controlled, and audit-ready, while providing leadership to payroll teams and assurance to the Head of Payroll that all payroll outputs are prepared for regional review and final sign-off.
Responsibilities:
Payroll Operations Management:
- Own the operational delivery of monthly payrolls across assigned African countries.
- Oversee payroll processing, reconciliation, and payment preparation activities across teams.
- Ensure payrolls are processed in line with approved calendars, cut-offs, and internal controls.
- Coordinate payroll activities across Payroll Supervisors, Payroll Specialists, and Payroll Bookkeepers.
- Provide regular payroll operational status, risks, and dependencies to the Head of Payroll.
Payroll Review, Risk and Control Oversight:
- Provide second-level review and challenge over payroll outputs, reconciliations, and variances.
- Ensure first-level and second-level reviews are performed by Supervisors and Specialists, respectively.
- Review high-risk payroll items, material adjustments, and control exceptions.
- Ensure payroll outputs, reconciliations, and payment schedules are fully supported and approved prior to escalation.
- Monitor payroll risks, control findings, and corrective actions.
3rd-Party Payroll Payment Governance:
- Accountable for the governance and oversight of all payroll-related third-party payments, including:
o Tax authorities
o Pension, provident, and retirement funds
o Medical aid and insurance providers
o Garnishees and statutory bodies
- Oversee preparation and review of third-party payment schedules and supporting reconciliations.
- Ensure segregation of duties between payroll processing, review, booking, and payment release.
- Monitor statutory deadlines, payment timelines, and confirmation of settlement.
- Escalate payment risks or material discrepancies to the Head of Payroll.
Payroll Bookkeepingand Financial Integration:
- Oversee payroll bookkeeping activities performed by Payroll Bookkeepers.
- Ensure accurate posting of payroll journals, accruals, and reversals to the general ledger.
- Review payroll control account reconciliations and variance explanations.
- Ensure payroll outputs reconcile to third-party payments and financial records.
- Liaise with Finance on payroll-related accounting, reporting, and audit requirements.
Sage 300 People – Operational Ownership:
- Act as the operational owner of Sage 300 People payroll execution.
- Ensure Payroll Supervisors and Administrators follow approved system processes and controls.
- Oversee operational testing for legislative updates, patches, and payroll cycle readiness.
- Escalate system configuration, design, or risk matters to the Payroll Specialist (System Owner).
- Ensure stability and reliability of payroll outputs and interfaces.
Team Leadership and Performance Management:
- Lead, manage, and coach Payroll Supervisors, Payroll Specialists, and Payroll Bookkeepers.
- Ensure clear role accountability and effective collaboration across payroll functions.
- Set performance objectives aligned to accuracy, timeliness, controls, and compliance.
- Manage team capacity, succession planning, and skills development.
- Reinforce a culture of accountability, quality, and ethical conduct.
Compliance, Audit and Governance:
- Ensure payroll operations comply with country-specific legislation across African jurisdictions.
- Support and manage responses to internal and external payroll audits.
- Ensure audit-ready documentation, controls evidence, and resolution of findings.
- Drive continuous improvement in payroll governance and risk management Stakeholder & Executive Engagement.
- Act as the primary operational escalation point for payroll, payments, and reconciliations.
- Engage with HR, Finance, Treasury, Tax, and external service providers.
- Provide clear, concise reporting and advice to the Head of Payroll.
- Support payroll-related change initiatives and regional projects.
- Strong leadership across specialist and transactional teams.
- High control awareness and risk-based judgement.
- Ability to manage complexity and competing deadlines.
- High ethical standards and confidentiality.
- Sage 300 People (operational oversight and payroll execution).
- Payroll controls, approvals, and risk management.
- Payroll bookkeeping, control accounts, and reconciliations.
- Third-party payment governance.
- Advanced payroll reporting and Excel analysis.
Requirements
- Diploma or Degree in Payroll, Finance, Human Resources, or a related field.
- Payroll certification (SAIPA, SAPA, CIPP, or equivalent) – advantageous.
- 5–8 years’ payroll experience, including multi-country African payroll exposure.
- Strong exposure to payroll reviews, third-party payments, reconciliations, and audits.
- Hands-on experience with Sage 300 People in a leadership capacity.
Requirements
5–8 years’ payroll experience, including multi-country African payroll exposure. Proven experience managing Payroll Specialists, Payroll Supervisors, or Payroll Bookkeepers. Strong exposure to payroll reviews, third-party payments, reconciliations, and audits. Hands-on experience with Sage 300 People in a leadership capacity.