Payroll & Benefits Administrator

Ad Hoc Client; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable HR services provider in South Africa is seeking an experienced Payroll & Benefits Administrator to manage payroll and employee benefit programs. The ideal candidate will have at least 3 years of HR administration experience, strong communication skills, and proficiency in Excel. This role requires exceptional organizational abilities and a strong focus on customer service.

Qualifications

• Minimum of 3 years' experience in HR and benefits administration.
• Ability to multitask while meeting deadlines.
• High standards of ethics and integrity.

Responsibilities

• Administer employee benefit programs including medical aid and provident fund.
• Manage payroll for employees ensuring accurate data entry.
• Collaborate with Payroll Specialist on compliance forms.

Skills

Excel proficiency

Strong administrative knowledge of employee benefits

Exceptional written and verbal communication skills

Excellent organizational abilities

Customer service focus

Education

Matric (Grade 12) or equivalent

Formal Human Resources qualification

Tools

Microsoft Office

Job description

Introduction

The Payroll & Benefits Administrator is responsible for managing all administrative tasks related to payroll and employee benefits.

This role involves overseeing the accurate processing of payroll, benefit programs, and providing general HR support as part of the HR Service Centre team. Reporting to: Payroll Manager / Financial Manager

Duties & Responsibilities

Benefit Administration

• Administer employee benefit programs, including medical aid, provident fund, group life insurance, and disability coverage.
• Handle medical aid administration, including processing changes, new enrolments, terminations, and membership updates.
• Oversee provident fund tasks such as requesting benefit statements, managing beneficiary nominations, processing withdrawals, handling death claims, and distributing annual benefit statements and employee welcome packs.
• Organize and file all benefits-related documentation.
• Collaborate with payroll and HR teams to ensure accurate benefit changes are reflected on the payroll system.

Payroll Administration

• Manage the payroll for employees, ensuring all data is accurately entered.
• Create Confirmation of Employment and Certificate of Service letters as needed.
• Collaborate with the Payroll Specialist on UI-19 and COIDA Return of Earnings forms.
• Administer Employee Self-Service functions and approvals.
• Assist with audits and reporting as required.

Technical Skills

• Proficiency in Microsoft Office, with strong Excel skills (including pivot tables and VLOOKUPs).
• Strong administrative knowledge of employee benefits.

Job-Related Competencies

• Exceptional written and verbal communication skills.
• Excellent organizational abilities with keen attention to detail.
• Ability to multitask effectively while working under pressure and meeting deadlines.
• Strong customer service focus, with a commitment to meeting Service Level Agreements (SLAs).

Desired Experience & Qualification

• Experience: Minimum of 3 years' experience in HR and benefits administration.
• Education: Matric (Grade 12) or equivalent.
• A formal Human Resources qualification is essential.

Core Competencies

• Ability to follow instructions and procedures accurately.
• Strong focus on delivering results and meeting customer expectations.
• Effective planning and organizational skills.
• Capability to manage pressures and setbacks efficiently.
• High standards of ethics and integrity.
• Proactive in decision-making and initiating action.