Payment Support Administrator

Momentum Investments; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial services firm in Gauteng seeks a Payment Support Administrator to handle payment processing and maintain client relationships. Applicants should have Grade 12/NQF4 and 2-3 years in payments. Responsibilities include transaction verification and bank reconciliations, ensuring compliance and efficiency in operations.

Qualifications

• 2-3 years experience in payments.
• Knowledge of JSE & eCube an advantage.
• Demonstrated knowledge of customer service principles and practices.

Responsibilities

• Process payments, receipts and journal entries accurately.
• Verify client and transaction details to prevent errors.
• Prepare schedules and documentation for reporting and audit.

Skills

Customer service principles

Proficiency in Microsoft Excel

Education

Grade 12 / Matric / NQF4

Job description

Introduction
Momentum Securities provides a full range of stockbroking services supported by strong management and administrative capabilities.

We pride ourselves on product innovation and client service.

One of our key strengths is our ability to devise solutions for your individual needs, with all our expertise at your disposal.

We provide a full range of stockbroking solutions including traditional trade executions (non-discretionary / self-managed portfolio), an advisory portfolio, full-service stockbroking services and specialist research integrating both a macro and micro market view.

Disclaimer
As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

The Payment Support Administrator is responsible for accurate, efficient processing of payments, receipts and journals for Momentum Securities' external clients. The role ensures transactions are processed in line with procedures and SLAs, reconciliations are completed, and stakeholder relationships are maintained.

Requirements and Qualifications

• Grade 12 / Matric / NQF4.
• Knowledge of JSE & eCube an advantage.
• 2-3 years experience in payments.
• Demonstrated knowledge of customer service principles and practices.
• Proficiency in Microsoft Windows, Word, Power Point, Excel.

Duties & Responsibilities

• Process payments, receipts and journal entries accurately and within agreed timeframes and SLAs.
• Verify client, banking and transaction details prior to payment execution to prevent errors and reduce risk.
• Perform daily bank checks and reconcile all bank accounts to the ledger/system, tracking and resolving reconciling items.
• Prepare departmental schedules and supporting documentation for reporting and audit purposes.
• Work closely with the Senior Payment Administrator to identify and implement process improvements and risk controls.
• Maintain effective service levels and relationships with internal stakeholders, external clients and service providers.
• Respond to ad-hoc payment requests and client enquiries in a professional and timely manner.
• Follow all compliance, confidentiality and operational procedures.

Competencies

• Checking things
• Examining information
• Following procedures
• Managing tasks
• Taking action
• Showing composure
• Team working
• Understanding people