Patient Service Representative

Mountainfamily; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare provider in South Africa is looking for a Customer Service professional to enhance the patient experience by collecting accurate information and financial responsibilities. Ideal candidates have a high school diploma, customer service experience, and a commitment to improving healthcare. This full-time role offers various benefits and a welcoming work environment.

Benefits

Medical, Dental and Vision Insurance

B retirement plan with 3% matching after 1 year

Paid Holidays

Paid Time Off (PTO)

Employee Assistance Program

Worksite Wellness Program

Bonus Incentives

Qualifications

• Minimum two years’ experience in a medical or financial field preferred.
• Minimum two years’ experience in customer service capacity.

Responsibilities

• Ensure the successful start of the patient’s experience.
• Collect patient’s information timely and accurately.
• Collect financial responsibility to the best of our ability.

Education

High school diploma or equivalent

Associate degree preferred

Job description

Overview

Join a team that strives to improve the health of our patients, our staff, and the community.

Receive on-the-job training and pay increases as you improve your skill set and knowledge in the field!

APPLY TODAY!

Who is Mountain Family Health Centers?

range is provided by Mountain Family Health Centers.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Summary

General Purpose : To ensure the successful start of the patient’s experience at MFHC. Successful completion is when the patient’s information is collected timely, accurately and their financial responsibility is collected to the best of our ability.

Job Qualifications

High school diploma or equivalent. Associate degree preferred. Minimum two years’ experience in a medical or financial field preferred. Minimum two years’ experience in customer service capacity.

Benefits and Incentives

• Bonus : $1, geographic pay incentive; paid out annually over 26 pay periods
• Sign on Bonus : $1,; paid out 50% at hire, 25% at 6 months and 25% at 1 year
• Medical, Dental and Vision Insurance, B retirement plan with 3% matching after 1 year of employment, 7 Paid Holidays, PTO hours within the first year, Access to Employee Assistance Program, Worksite Wellness Program and much more

Salary

Salary : $

• to $
• per hour; DOQ

Application Details

Application Close Date : Until Filled

Location and Schedule

This position will work 2 Days in Basalt, Colorado and 2 days in Glenwood Springs, Colorado between the 2 clinics.

Other Details

Seniority level : Entry level

Employment type : Full-time

Job function : Customer Service

Industry : Consumer Services