Patient Safety & Quality Improvement Lead

Mediclinic; Paarl; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Mediclinic is an international private healthcare group focused on delivering patient-centred care across its markets. The Patient Safety Manager will work across the hospital to strengthen safety culture, identify events and drive improvement projects.

The role requires a Professional Nurse qualification, minimum hospital-based experience, and a strong ability to lead audits, training and quality initiatives to sustain high standards of care.

Qualifications

• Must have sound knowledge of risk management systems.
• Ability to interpret data and use for Quality Improvement rather than judgement.
• Experience conducting audits and closing gaps.
• Facilitate team sessions inclusively to understand system contributing factors to Patient Safety events.
• Knowledge of relevant legislative requirements and accreditation standards.
• Proficient in system analysis and analytical thinking to identify factors contributing to patient harm.
• Knowledge of Model of Improvement and Quality Improvement science.
• Proficient in writing reports and feedback.
• Basic computer skills (MS Office).

Responsibilities

• Identify, report and investigate Patient Safety using systems analysis methodology.
• Lead the MCSA Patient Safety culture at the hospital through Quality Improvement initiatives and awareness of patient safety risks and mitigation methods.
• Identify training needs in the hospital to enable and build a Patient Safety and Quality Improvement culture.
• Manage and oversee clinical audits and accreditations and ensure compliance with Statutory and Regulatory requirements including Medico-Legal investigations.
• Provide support to the hospital regarding Infection Prevention and Control management in the absence of the Infection Prevention and Control Specialist.

Skills

Risk assessment

Data analysis

Quality Improvement

Audits & gaps

Facilitation

Just culture

MS Office

Regulatory knowledge

Report writing

Education

Professional Nurse qualification

Risk or Patient Safety Management qualification

Job description

Mediclinic is an international private healthcare group focused on delivering patient-centred care across its markets. The Patient Safety Manager will work across the hospital to strengthen safety culture, identify events and drive improvement projects.

The role requires a Professional Nurse qualification, minimum hospital-based experience, and a strong ability to lead audits, training and quality initiatives to sustain high standards of care.