Patient Care Coordinator - Remote, Evening Shift

Exclusively Remote; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A remote healthcare services company is looking for a Patient Case Coordinator to manage patient inquiries and care. The role involves coordinating care plans, managing caregiver schedules, and ensuring quality communication between patients and caregivers. Candidates should have experience in healthcare coordination and strong communication skills. This is a full-time remote position within South Africa, ideally suited for candidates with a dedicated workspace and reliable internet.

Qualifications

• Experience in healthcare coordination, patient administration, or caregiver scheduling.
• Strong customer service and communication skills.
• Ability to work in a fast-paced, high-empathy environment.
• Highly organized with excellent follow-up and case-tracking abilities.
• Reliable internet connection and dedicated remote workspace.

Responsibilities

• Ensure smooth coordination of all patient care cases.
• Handle new patient inquiries and collect medical histories.
• Schedule and assign caregivers based on patient needs.
• Provide updates and handle urgent care requests.
• Manage caregiver rosters and assist with urgent needs.

Skills

Healthcare coordination

Customer service

Communication skills

CRM proficiency

Organizational skills

Multitasking

Education

Healthcare, social work, nursing, or allied health background

Tools

CRM or care management software

Job description

A remote healthcare services company is looking for a Patient Case Coordinator to manage patient inquiries and care. The role involves coordinating care plans, managing caregiver schedules, and ensuring quality communication between patients and caregivers. Candidates should have experience in healthcare coordination and strong communication skills. This is a full-time remote position within South Africa, ideally suited for candidates with a dedicated workspace and reliable internet.