Patient Admin Manager

Mediclinic Hoogland; Stellenbosch; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A healthcare facility in Stellenbosch is looking for a Patient Administration Manager to oversee the department, ensuring compliance with accounting processes and managing financial risks. The ideal candidate has at least 5 years of experience in debtors and managerial roles. Strong financial acumen and leadership skills are essential for this role.

Qualifications

• Minimum of 5 years debtors experience.
• At least 5 years’ experience in a Managerial or Supervisory position.
• Experience in the Patient Administration Management environment.

Responsibilities

• Lead and manage the people in the department.
• Manage and mitigate departmental risks.
• Control department budgets/finances.

Skills

Patient Administration policies and procedures

Financial knowledge

Computer literacy

Clinical codes management

B2B Lookup Phase II

Education

Grade 12

Tertiary qualification with debtors/financial experience

Job description

Overview

MAIN PURPOSE OF JOB

To manage the Patient Administration Department and all related processes to ensure that correct accounting processes and procedures are being followed and address any issues that could affect the settlement of accounts and generation of income for the hospital to optimise revenue and cash conversion.

Key Responsibilities

• Lead and manage the people in the department
• Patient administration management process
• Manage and mitigate departmental risks
• manage and distribute information to relevant stakeholders
• Manage and control department budgets / finances

Education

ESSENTIAL EDUCATION :

Grade 12; Tertiary qualification with debtors / financial experience

DESIRED EDUCATION :

None

Experience

ESSENTIAL MINIMUM EXPERIENCE :

• Minimum of 5 years debtors experience
• At least 5 years’ experience in a Managerial or Supervisory position
• Experience and insight in the total Patient Administration Management environment.

DESIRED EXPERIENCE :

• Previous medical aid / managed health experience
• Background knowledge of the hospital / healthcare industry
• Previous patient medical industry debtors experience.

Required Job Skills and Knowledge

• Relevant aspects of applicable acts (e.g. Medical Scheme Act; Consumer Protection Act, PMB, WCA, RAF, etc.)
• Financial knowledge (e.g. compiles a budget; calculate ROI's for new equipment / buildings / expansions / new doctors; manage alternative fee structures, etc.)
• Rules and regulations regarding funder contracts
• Patient Administration policies and procedures (e.g. Patient Confidentiality, Bad Debts, Discount, relevant HR policies, etc.)
• Computer literacy (Microsoft Office package)
• B2B Lookup Phase II and the Debtpack Enquiry application
• Clinical codes management
• Basic anatomy knowledge and terminology
• Medical aid requirements / narrations (COID and Medical Aids)
• Manage financial risks (e.g. debt days / , cash conversions and trends with regards to bad debtors, etc.)
• Patient Admin programs on the AS400 system
• Patient Administration processes (e.g. Reception, Confirmations, Accounts and Credit control, Debtors)
• Audit principles and taking corrective and / or preventative action where necessary (e.g. risk management and quality management programme)