Patient Admin Manager

Mediclinic International; George; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A healthcare provider is seeking a Patient Administration Manager to lead the Patient Administration Department in George, South Africa. The ideal candidate will manage departmental processes, budgets, and staff, requiring at least 5 years of debtors experience and a tertiary qualification related to finance. This permanent on-site role offers the opportunity to optimise revenue and cash conversion.

Qualifications

• Minimum of 5 years debtors experience.
• At least 5 years’ experience in a Managerial or Supervisory position.
• Experience in the Patient Administration Management environment.

Responsibilities

• Manage the Patient Administration Department and related processes.
• Lead and manage the people in the department.
• Manage and mitigate departmental risks.
• Control department budgets and finances.

Skills

Anatomy (including terminology)

Funder Contracts; Medical aid requirements/narrations

Patient admin programmes on the AS400 system

Relevant aspects of applicable statutory acts

Financial administration

B2B EMS (electronic message system)

Education

Grade 12

Tertiary qualification with debtors/financial experience

Job description

Mediclinic George| George | South Africa

• Closing date: 29/11/2025
• Number of positions: 1
• Recruiter name: Johanna Boshoff
• Reference number: 65482
• Workplace Type: On-site
• Employment type: Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To manage the Patient Administration Department and all related processes to ensure that correct accounting processes and procedures are being followed and address any issues that could affect the settlement of accounts and generation of income for the hospital to optimise revenue and cash conversion.

KEY RESPONSIBILITY AREAS

Lead and manage the people in the department

Manage and mitigate departmental risks

Information management

Manage and control department budgets / finances

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12; Tertiary qualification with debtors / financial experience

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: Minimum of 5 years debtors experience; At least 5 years’ experience in a Managerial or Supervisory position; Experience and insight in the total Patient Administration Management environment.

DESIRED EXPERIENCE: Previous medical aid/managed health experience; Background knowledge of the hospital/healthcare industry;

Previous patient medical industry debtors experience.

REQUIRED JOB SKILLS AND KNOWLEDGE

• Anatomy (including terminology)
• Funder Contracts; Medical aid requirements/narrations
• Patient admin programmes on the AS400 system
• Rules and regulations regarding funder contracts
• Relevant aspects of applicable statutory acts (e.g. Consumer Protection Act; PMB; etc.)
• Clinical codes management
• Financial administration (e.g.. Refunds; journals; small ledger; payments; third,party invoicing)
• B2B EMS (electronic message system: check status of authorisations and use for trouble,shooting)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

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