Patient Admin Manager

Mediclinic Group; Fraserburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading healthcare company in Fraserburg is seeking a Patient Admin Manager to oversee the patient administration process and manage departmental finances. The ideal candidate should have over 5 years' experience in a debts or financial role, with strong managerial skills. This is a permanent, on-site position with competitive benefits.

Qualifications

• Minimum of 5 years debtors experience.
• 5+ years of managerial or supervisory experience.
• Insight into Patient Administration Management environment.

Responsibilities

• Lead and manage the department's personnel.
• Oversee patient administration management processes.
• Control the department budgets and finances.

Skills

Debt management

Financial knowledge

Risk management

Computer literacy

Knowledge of healthcare regulations

Education

Grade 12

Tertiary qualification with debtors/financial experience

Job description

Overview

Patient Admin Manager

Key Responsibilities

• Lead and manage the people in the department
• Patient administration management process
• Manage and mitigate departmental risks
• Manage and distribute information to relevant stakeholders
• Manage and control department budgets/finances

Required Education

ESSENTIAL EDUCATION:
Grade 12; Tertiary qualification with debtors / financial experience

Desired Education

None

Required Experience

ESSENTIAL MINIMUM EXPERIENCE:

• Minimum of 5 years debtors experience
• At least 5 years’ experience in a Managerial or Supervisory position
• Experience and insight in the total Patient Administration Management environment.

Desired Experience

• Previous medical aid/ managed health experience
• Background knowledge of the hospital/ healthcare industry
• Previous patient medical industry debtors experience.

Required Job Skills And Knowledge

• Relevant aspects of applicable acts (e.g. Medical Scheme Act; Consumer Protection Act, PMB, WCA, RAF, etc.)
• Financial knowledge (e.g. compiles a budget; calculate ROI's for new equipment/buildings/expansions/new doctors; manage alternative fee structures, etc.)
• Rules and regulations regarding funder contracts
• Patient Administration policies and procedures (e.g. Patient Confidentiality, Bad Debts, Discount, relevant HR policies, etc.)
• Computer literacy (Microsoft Office package)
• B2B Lookup Phase II and the Debtpack Enquiry application
• Clinical codes management
• Basic anatomy knowledge and terminology
• Medical aid requirements/narrations (COID and Medical Aids)
• Manage financial risks (e.g. debt days/, cash conversions and trends with regards to bad debtors, etc.)
• Patient Admin programs on the AS400 system
• Patient Administration processes (e.g. Reception, Confirmations, Accounts and Credit control, Debtors)
• Audit principles and taking corrective and/or preventative action where necessary (e.g. risk management and quality management programme)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Additional Information

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile.

Job Details

Job Type: Administration

Workplace Type: On-site

Permanent

Closing date: 20/11/2025

Number of positions: 1

Recruiter name: Tebello Sekhoto

Reference number: 64712

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