Parts & Services Sales Representative (PSSR)

Sandvik Group; South Africa; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading global supplier in mining tools is seeking a Sales Support Professional to assist front line sales representatives in promoting products and achieving sales targets. The ideal candidate should have a diploma in Business Management or Engineering, strong skills in customer service and account management, and a willingness to travel frequently. This role offers an opportunity to work in a dynamic environment with a focus on continuous growth.

Qualifications

• Experience in Customer Service/Order Management/Order-to-Cash.
• Sales, Customer-facing, and Account Management experience.
• Experience in Mining/Earth-moving Parts environment is advantageous.

Responsibilities

• Support front line sales representatives with the sales process.
• Prepare presentations and identify prospects.
• Maintain and update customer activity database.

Skills

Sales skills

Customer service

Account management

Problem-solving

Knowledge of mining equipment

Education

Diploma/Degree in Business Management or Engineering

Job description

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role

To apply and use knowledge of sales process and tools to support front line sales representatives in promoting and selling the organization's products and services within assigned geographic area, product range or list of customer accounts to achieve significant sales targets.

Key Performance Areas

• Identifies prospects and assists with the preparation of presentations.
• Develops sales skills and knowledge of the products, services, and customers by working closely with a more experienced sales representative to promote products, close orders and resolve problems.
• Maintain and update the Core database with details of customer activities.
• Develop understanding of machining practices and processes utilizing modern tooling systems and how ’s product portfolio meets the market needs.
• Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met.
• To support field sales reps with product testing and related tasks to ultimately support additional sales and market share gains.
• Gather and compile data, tool testing comparisons, competitive information, and cost comparisons.

Profile Required

• Diploma/Degree in Business Management or Engineering field
• Experience in Customer Service/Order Management/Order-to-Cash
• Sales, Customer-facing and Account Management experience
• Experience with Collections/Accounts Receivable
• Experience in Mining/Earth-moving Parts environment (advantageous)
• Willingness to travel 70% of the time

Other Requirements

• Physical & Medical ability to function in an underground mining environment

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company.

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.