Parts and Service Manager

Kerry Kopp Recruitment; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a Senior Manager for Service and Parts in Durban, KZN. The role demands excellent management of workshop operations, including scheduling maintenance and ordering spares for agricultural equipment. The ideal candidate will possess a National Diploma or Artisan qualification and have 6 years of relevant experience. They should be proficient in MS Office and Retail Operating Systems, with strong communication skills necessary for effective team management and client interactions.

Qualifications

• 6 years of related experience in workshop operations and management.
• Proficient in job scheduling, inventory control, and handling job cards.
• Strong communication and negotiation skills.

Responsibilities

• Manage the profitable operation and administration of the workshop and parts.
• Order necessary spares and components for repairs and maintenance.
• Handle product inquiries and pricing.

Skills

Excellent MS Office skills

Effective communication and negotiation

Knowledge of repair and maintenance of agricultural equipment

Education

National Diploma and/or qualified Artisan

Tools

Retail Operating Systems

Job description

SUMMARY: Senior Manager Service and Parts - KZN MIDLANDS

The incumbent would be responsible for ensuring maximum efficient operations of workshops including machines, equipment and spares, through the direction of a technical support team made up of technicians.

POSITION INFO:

Key Performance Areas

• Profitable management and administration of the workshop and parts
• Order spares and components needed for reparations and maintenance
• Dealing with enquiries regarding products and prices
• Knowledge of repair and maintenance of agricultural equipment
• Schedule machinery and equipment maintenance
• Management of staff and practices

Requirements

• National Diploma and/ or qualified Artisan
• Excellent MS Office skills and knowledge POS and Retail Operating Systems
• Extensive knowledge of inventory control

Experience

• 6 years related experience
• Experience in the operations of a workshop (job cards, job scheduling etc)
• Ability to effectively communicate and/or negotiate with high level of proficiency