Parts Sales Manager(Not From A Motor Dealership Environment)

Replacement Parts; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A parts wholesaler in Johannesburg seeks a Parts Sales Manager to lead the sales department. The role involves managing a sales team, developing strategies to meet sales targets, and overseeing inventory management. Ideal candidates will have strong communication and selling skills, along with proficiency in Excel. A focus on customer satisfaction is essential. This is a key role for driving profitability and achieving success.

Responsibilities

• Develop and implement sales and pricing strategies to meet goals.
• Manage the parts sales team, set performance expectations, and conduct reviews.
• Mentor and coach sales team for enhanced performance.
• Coordinate promotional activities and marketing campaigns.
• Resolve customer complaints professionally and timely.
• Maintain strong relationships with key customers and suppliers.
• Oversee inventory management to ensure stock availability.
• Conduct regular sales performance analysis.

Skills

Efficiency in Excel

Product/technical knowledge

Strong Communication skills

Customer service skills

Strong Selling Skills

Job description

Job Description

A Parts Sales Manager at a Parts Wholesaler is responsible for leading and managing the parts sales department, ensuring high levels of customer satisfaction, efficient inventory management, and achievement of sales and profitability targets.

Roles and Responsibilities

• Strategies: Developing and implementing sales and price strategies that align with company goals and assist in meeting sales targets and profit objectives.
• Team Management: Manage and lead the parts sales team by setting clear performance expectations and providing coaching and support. Monitor staff performance and conduct performance reviews. Ensure timely and accurate processing of orders, quotations, and invoices.
• Mentoring/Coaching: Leading and mentoring the sales team to enhance their skills and performance.
• Marketing: Coordinate promotional activities and marketing campaigns for parts sales.
• Complaints: Address and resolve customer complaints in a professional and timely manner.
• Collaboration and Relationship Maintenance: Maintain strong relationships with key customers, suppliers, and internal departments (e.g. workshop, service, procurement).
• Inventory Management: Oversee stock levels to ensure availability of fast-moving items and minimize overstocking or obsolescence.
• Sales Analysis: Conduct regular analysis of sales performance, customer trends (Customer by Category), and market competition.

Skills

• Efficiency in Excel – A MUST: Ability to analyse data
• Product/technical knowledge
• Strong Communication and Customer service skills
• Strong Selling Skills

THE EMPLOYER IS NOT CONSIDERING ANY CANDIDATES FROM A DEALERSHIP ENVIRONMENT.