Parts Sales Executive

Westline Staffing Solutions; Stellenbosch; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A reputable staffing firm is seeking a Parts Sales Executive in Stellenbosch to optimize motorcycle rider gear and parts sales while ensuring maximum customer satisfaction. Responsibilities include prospecting new customers, managing orders, and providing product knowledge. Ideal candidates should have a Grade 12 Certificate and at least 2 years of experience in an automotive dealership, with knowledge of motorcycles being advantageous. Competitive salary offered.

Qualifications

• Minimum of 2 years working experience as a Parts Sales Executive in an automotive Dealership preferred.
• Grade 12 Certificate is required.
• Knowledge of motorcycles, motorcycle parts, and rider gear is advantageous.

Responsibilities

• Prospect for new customers and maintain existing relationships.
• Manage stock and non-stocking item orders.
• Present parts and rider gear to Brand standards.
• Order parts accurately and timeously.
• Market and advertise products to customers.
• Attend to customer inquiries professionally.

Job description

Role Objective

To optimise motorcycle rider gear and parts sales opportunities with optimum profitability and maximum customer satisfaction, through the availability and delivery of correct parts.

Key Responsibilities

• Prospect for new customers and maintain existing customer relationships
• Identify the availability of stock and manage non stocking item orders.
• Present parts and rider gear correctly and to Brand standards
• Order and locate parts and accessories accurately and timeously
• Issue motorcycle parts according to job card
• Order special orders and receive special orders
• Ensure effective product knowledge (parts and rider gear) and understanding
• Explain technical details in a simple and understandable manner to customers and highlight benefits to add value
• Ensure correct pricing is indicated
• Ensure all Rider Gear to be packed away before close of business
• Contact possible new / existing customers regularly (i.e. email, or phone etc)
• Actively market / advertise products and the brand to existing / non-existing Group customers, continuous brand / product awareness
• Receive, welcome and attend to all walk-in (external) customers
• Attend to general telephonic enquiries professionally
• Establish customer needs by asking open questions, actively listening and taking notes
• Ensure the workstation is clean and tidy at all times
• Ensure all risk(financial and non-financial) are minimised and security awareness is maintained
• Attend Monthly Departmental meetings.

Essential Competencies Required

• Achieving Personal Work Goals & Objectives
• Delivering Results & Meeting Customer Expectations
• Following Instructions & Procedures
• Persuading & Influencing
• Relating and Networking
• Planning & Organising

Minimum Requirements

• Grade 12 Certificate
• Minimum of 2 years working experience as a Parts Sales Executive in an automotive Dealership would be preferred
• Drivers license
• Knowledge of motorcycles, motorcycle parts and rider gear would be advantageous

How to Apply

Email a detailed CV to [e-mail] or send a whatsapp to 062 339 4389 for more information.