Partner Success & Operations Lead
Optix Africa
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Job summary
Optix Africa seeks to formalize its partner-support model. The Partner Success Manager will act as the single accountable contact for service delivery and operational excellence across onboarding, enablement, fleet health, escalation and performance reporting.
The role operates within an indirect relationship where the partner owns the end client, and the manager ensures a deliberate, measurable, and repeatable service experience.
Job description
Optix Africa seeks to formalize its partner-support model. The Partner Success Manager will act as the single accountable contact for service delivery and operational excellence across onboarding, enablement, fleet health, escalation and performance reporting.
The role operates within an indirect relationship where the partner owns the end client, and the manager ensures a deliberate, measurable, and repeatable service experience.
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