Partner Manager

Lesaka Technologies Inc.; Johannesburg; On-site; ZAR 720 000 - 900 000; Full time

Job summary

A fintech company in Johannesburg is seeking a Partner Manager to manage and grow relationships with fintechs and POS providers. This role focuses on partner engagement and ensuring service excellence. Ideal candidates will have 5–8 years of experience in partnership management and a strong understanding of commercial negotiations. Join an innovative team dedicated to driving growth and operational success.

Qualifications

• 5–8 years in partnership management or business development.
• Experience in fintech or payments highly preferred.
• Strong understanding of commercial negotiations and contract management.

Responsibilities

• Build and maintain strong relationships with partners.
• Ensure premium service delivery and resolve partner queries.
• Monitor KPIs and partner performance.

Skills

Excellent relationship-building

Commercial acumen

Stakeholder management

Negotiation skills

Ability to manage priorities

MS Office proficiency

CRM tools proficiency

Education

Bachelor’s degree in Business

Postgraduate qualification (e.g., MBA)

Job description

🚀 Join Lesaka as a Partner Manager – Drive Strategic Partnerships & Growth!

📍 Location: Johannesburg (Office‑based)

👤 Reporting To: Head of Partnerships – Payments

📌 Department: Partnerships & Business Development

🔍 About the Role

We’re looking for a Partner Manager: Strategic Partnerships to manage, grow, and optimise relationships with fintechs and POS providers within the Lesaka Merchant ecosystem.

This role blends strategic commercial focus with operational excellence, ensuring our partners and merchants receive premium‑class support, performance management, and growth enablement.

💼 The position is hands‑on and focused on:

• Manage and nurture relationships with fintech and POS channel partners
• Drive partner engagement, growth strategies, and commercial outcomes
• Deliver premium service experiences and resolve partner queries promptly
• Support onboarding, training, and operational readiness for new services
• Collaborate with Product, Tech, Marketing, and Sales for seamless integration
• Execute co‑branded campaigns and go‑to‑market initiatives
• Monitor partner KPIs, SLAs, and performance metrics
• Ensure compliance with legal and governance frameworks

📈 Duties & Responsibilities

• Partnership Management & Growth: Build and maintain strong relationships with fintech and POS partners, drive engagement, and deliver growth targets.
• Operational & Service Excellence: Ensure premium service delivery, resolve partner queries promptly, and support onboarding and training.
• Commercial & Business Development: Identify upsell and cross‑sell opportunities, prepare business cases, and support negotiations.
• Product Integration & Enablement: Collaborate with Product and Tech teams for seamless integration and go‑live readiness.
• Marketing & Go‑to‑Market Execution: Plan and execute co‑branded campaigns and activations to drive adoption.
• Performance Monitoring & Reporting: Track KPIs, SLAs, and partner performance; provide regular reports and insights.
• Compliance & Administration: Ensure adherence to legal, governance, and internal compliance frameworks.

🎓 Qualifications & Experience

✔ Education:

• Bachelor’s degree in Business, Commerce, Marketing, or related field
• Postgraduate qualification (e.g., MBA) advantageous

✔ Experience:

• 5–8 years in partnership management, business development, or account management
• Experience in fintech, payments, or POS ecosystems highly preferred
• Strong understanding of commercial negotiations, contract management, and partner enablement
• Proven track record in driving growth through strategic partnerships
• Familiarity with product integration, API environments, and go‑to‑market execution

✔ Skills:

• Excellent relationship‑building and stakeholder management
• Strong commercial acumen and negotiation skills
• Ability to manage multiple priorities and deliver under pressure
• Proficiency in MS Office and CRM tools

🌟 Why Lesaka?

We’re not just a fintech company — we’re a movement. At Lesaka, you’ll join a team that values:

• Entrepreneurial Spirit – Take ownership and innovate.
• Integrity – Build trust through transparency.
• Collective Wisdom – Share insights and collaborate.
• Bias to Action – Move fast and deliver measurable outcomes.

You’ll have the opportunity to work on impactful projects, influence business decisions, and grow your career in a data‑driven environment.

Preference will be made to support EE / AA measures.