Part-Time Front End Supervisor - Lead & Elevate Customer Service

Country Grocer; Ladysmith; On-site; ZAR 400 000 - 500 000; Part time

Job summary

A grocery store in Ladysmith is seeking a Part-Time Front End Supervisor who will supervise the front-end team and ensure exceptional customer service. Candidates should demonstrate leadership abilities and possess strong communication skills. Responsibilities include managing customer interactions, supervising team members, and ensuring efficient checkout processes. This role offers competitive hourly pay between CA$20.75 and CA$27.00 and benefits such as team member discounts and educational reimbursement opportunities.

Benefits

Pay every Friday

Team Member Discount Program

Educational Reimbursement Opportunities

Pay increases linked to performance

Flexible schedules

Wellness program

Recognition programs

Qualifications

• Minimum of 1 year leadership experience or 2 years of grocery/retail experience.
• Previous cash handling experience is a plus.

Responsibilities

• Supervise front-end team members and ensure duties are performed.
• Provide exemplary customer service to all customers.
• Handle customer feedback professionally.
• Scan goods and ensure pricing is correct.
• Process customers' grocery orders efficiently.
• Follow cash handling procedures.
• Maintain a clean and orderly checkout area.

Skills

Outstanding customer service

Communication skills

Attention to detail

Motivation

Proactive attitude

Ability to comply with procedures

Job description

A grocery store in Ladysmith is seeking a Part-Time Front End Supervisor who will supervise the front-end team and ensure exceptional customer service. Candidates should demonstrate leadership abilities and possess strong communication skills. Responsibilities include managing customer interactions, supervising team members, and ensuring efficient checkout processes. This role offers competitive hourly pay between CA$20.75 and CA$27.00 and benefits such as team member discounts and educational reimbursement opportunities.