Part Time Book Sales Assistant

Reader'S Warehouse; Cape Town; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A leading book retailer in Cape Town seeks a part-time Sales Assistant to help customers locate books and provide information on products. Responsibilities include assisting with displays, addressing customer inquiries, and maintaining store standards. Ideal candidates will have at least 1 year of customer service experience, an eye for detail, and a love for reading.

Qualifications

• At least 1 year experience in a customer service position.
• Neat and professional appearance.
• Work continuously on building relationships with customers.

Responsibilities

• Assisting with in-store and window displays.
• Timely dealing with customer orders.
• Maintaining up-to-date knowledge of current new releases.

Skills

Book Knowledge

Customer Service

Attention to Detail

Relationship Building

Job description

SALES ASSISTANT- TOKAI

As a Sales Assistant you will be involved in the retail of books and associated products. You will combine a strong customer focus with sound knowledge of your stock and wider book market to help customers locate books and to offer information and advice about different books available.

Responsibilities

• Assisting with in-store and window displays
• Rotation of displays and best‑seller displays
• Walk‑in customer enquiries
• Phone customer enquiries
• Timely dealing with customer orders
• Assist with interbranch transfers
• Being aware of non‑shoppers and shoplifters by focusing on customer service
• Maintaining up‑to‑date knowledge of current new releases and changes in the market
• Assist with upselling and cross‑selling including substitutes and alternatives
• Assist with waiting list items and special orders
• Working on POS and speed‑point machine
• House‑keeping and maintaining store standards
• Any other reasonable request by management

Qualifications

• Book Knowledge (Advantageous)
• At least 1 year in a customer service position
• Attention to detail
• Neat and professional appearance
• Urgent turn‑around time on customer enquiries
• Work continuously on building relationships with customers
• Enjoys reading (a big advantage)

Job Type: Part‑time
Work Location: In person