Responsibilities
- Communicate daily production objectives and targets to shifts.
- Assess and confirm staffing levels prior to each shift, requesting additional resources from the Processing Manager as required.
- Ensure the production line operates continuously and efficiently according to the assigned plan.
- Immediately report any deviations, disruptions, or potential production delays to the Processing Manager.
- Prioritize tasks to meet production deadlines and adjust resource allocations to ensure targets are achieved at the lowest possible cost.
- Conduct pre-startup, in-process, and post-shift checks and accurately document all data.
- Plan, calculate, and implement the most efficient use of resources including time, material, and personnel to minimize waste.
- Monitor raw material usage and report potential shortages to the Processing Manager.
- Coordinate with other line leaders to optimize resource utilization across facilities.
- Identify opportunities for process improvements to enhance operational efficiency and performance.
Equipment & Flow Management
- Ensure all machinery and equipment are in proper working order.
- Report equipment faults or breakdowns immediately to minimize downtime.
- Supervise the correct and safe use of all tools and equipment by the team.
- Maintain a smooth and uninterrupted flow of products to prevent contamination.
- Monitor and manage removal of all reject or non-conforming products according to SOPs.
Quality, Safety & Hygiene Compliance
- Enforce adherence to all SOPs, HACCP, ISO, and National Base Operating Standards.
- Actively monitor and enforce safety regulations, including mandatory use of PPE.
- Verify all employees comply with food safety standards.
- Ensure all access doors and gates are secured to prevent unauthorized entry.
- Conduct pre-start hygiene inspections and take corrective actions as needed.
- Collaborate with cleaning teams to ensure cleanliness, plant washing, sanitation, and waste removal.
- Halt production and report non-conforming products immediately to the Processing Manager.
- Report and propose corrective actions for all non-compliance or non-conformance issues.
Team Supervision & Development
- Supervise and guide the packing team to ensure production targets are met.
- Proactively manage adherence to performance and compliance standards, initiating disciplinary action if required.
- Monitor and report daily time and attendance, leave requests, and elevate to Processing Manager for approval.
- Continuously assess technical skills and competence of the team.
- Provide on-the-job training and support to improve individual and team performance.
- Identify development needs and collaborate with the Processing Manager on training plans.
- Leverage individual strengths within the team to maximize efficiency.
- Foster a collaborative and supportive team environment.
- Actively communicate production goals, updates, and issues with the team.
- Resolve conflicts effectively and ensure information flow across shifts and departments.
Qualifications & Experience
- Education: Matric / Grade 12 required; relevant tertiary qualification or technical certificate in production, manufacturing, or logistics preferred.
- Experience: Minimum 5 years’ supervisory experience in production or packing within FMCG or food manufacturing.
- Proven ability to manage, maintain, and deliver against customer requirements.
- Experience in production planning, execution, and operations management.
- Demonstrated experience in team leadership, coaching, and performance management.
- Strong leadership and people management skills.
- Excellent planning, organizing, and prioritization abilities.
- Analytical skills for efficiency, resource management, and problem-solving.
- Strong knowledge of food safety, hygiene, and quality compliance standards.
- Effective communication, conflict resolution, and teamwork skills.
- Proactive, motivated, and result-oriented.