Outbound Sales Team Manager

Sanlam; Durban; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A leading financial services company in Durban is seeking an experienced Insurance Sales Team Manager to lead a high-performing group of agents. This role includes executing sales targets, coaching team members, and ensuring sales budgets are met. The ideal candidate will have a proven sales track record and strong leadership abilities. This is a full-time position that offers opportunities for development in a supportive environment.

Qualifications

• Minimum 5 years’ experience as a Sales Team Manager in insurance.
• Minimum 3 years' experience in Short-term Insurance Industry.

Responsibilities

• Responsible for the execution of daily and monthly targets.
• Conduct performance appraisals for sales agents.
• Coach sales agents.
• Ensure all sales budgets are met.
• Motivate and guide all sales staff.

Skills

Excellent knowledge of Sales and processes

Proficient in dealing with clients

Excellent administrative skills

Proven Sales Track Record

Communication skills

Leadership skills

Problem solving skills

Multi-tasking ability

Education

Grade 12/ Matric /NQF 4

RE5 Certificate

FAIS Compliance

Tools

Microsoft Office

Job description

Overview

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

What will you do?

We are seeking a seasoned and strategic Insurance Sales Team Manager to lead a high-performing group of agents. If you’re passionate about developing talent, driving results, and maintaining a winning team culture—this is your opportunity to make an impact.

Qualifications

Minimum Qualification

• Grade 12/ Matric /NQF 4
• RE5 Certificate
• FAIS ( As per DOFA date)

Minimum Experience

• Minimum 5 years’ experience as a Sales Team Manager in insurance
• Minimum 3 years\' experience in Short- term Insurance Industry

Requirements

• Excellent knowledge of Sales and processes
• Must be highly proficient in dealing with clients at all levels
• Excellent administrative skills and knowledge of Microsoft Office
• Proven Sales Track Record
• Results oriented
• Excellent communication and leadership skills
• Good attendance record is essential
• Must be reliable
• Self-motivated and desire to excel
• Analytical and organised
• Problem solving skills and solution oriented
• Flexibility
• Ability to multi-task and attention to detail
• Internal/External Customer focused
• Active listening skills
• Ability to work well with a team
• Able to work long hours
• Professional and organised

Responsibilities

• Responsible for the execution of our daily and monthly targets
• Performance appraisals for sales agents
• Coaching of sales agents
• Ensuring that all sales budgets were met
• Motivation and guidance of all sales staff
• Creating reports and submitting to management

Knowledge and Skills

• Drive leads and service targets
• Coaching, quality and compliance
• Reporting and communication
• Management of employees

Personal Attributes

• Decision quality - Contributing independently
• Interpersonal savvy - Contributing independently
• Plans and aligns - Contributing independently
• Directs work - Contributing independently

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society."