Outbound Collections Controller: Debt Recovery & Plans

ADvTECH; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading educational group in South Africa is seeking a Collections Controller to manage debt collection from parents and account payers. This role involves contacting debtors, negotiating payment agreements, and ensuring that outstanding debts are tracked effectively. The ideal candidate will have a Grade 12 qualification, a B-Tech in Credit Management or B.Com in Accounting, and experience in debt recovery. Strong communication and customer service skills are essential. Competitive salary offered.

Qualifications

• Minimum 2-3 years experience as a Collections Agent/Controller.
• Experience in a Shared Service environment for at least 1 year.

Responsibilities

• Collect debts by contacting debtors and negotiating payment arrangements.
• Manage accounts on the Debt Management System.
• Follow up on overdue accounts and confirm payment arrangements.

Skills

Debt Recovery Negotiation

Communication Skills

Customer Service

Education

Grade 12

B-Tech Credit Management / B.Com Accounting

Tools

Excalibur Debt Management System

Customer Service Tracking System

Job description

A leading educational group in South Africa is seeking a Collections Controller to manage debt collection from parents and account payers. This role involves contacting debtors, negotiating payment agreements, and ensuring that outstanding debts are tracked effectively. The ideal candidate will have a Grade 12 qualification, a B-Tech in Credit Management or B.Com in Accounting, and experience in debt recovery. Strong communication and customer service skills are essential. Competitive salary offered.