Organisational Development & Learning Practioner

Ignition Group; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent training organization in Durban is seeking a facilitation and training delivery specialist to design and implement impactful learning experiences. The role involves facilitating workshops and management programmes, leading instructional design, and ensuring compliance with regulatory requirements. Ideal candidates should have strong collaborative skills, be familiar with LMS and authoring tools, and possess a solid understanding of adult learning principles. This position provides a vital link between learning initiatives and business strategy.

Qualifications

• Ability to design scalable, modular content for internal rollouts.
• Capable of facilitating impactful learning experiences.
• Experience in tracking and monitoring mentorship programmes.

Responsibilities

• Facilitate workshops and management training.
• Lead end-to-end instructional design.
• Support organisational initiatives aligned with People & Culture strategy.

Skills

Strong instructional design capability

Excellent facilitation skills

Highly collaborative

Creative thinker

Confident communicator

Understanding of adult learning principles

Tools

LMS platforms

Authoring tools (e.g., Articulate, Canva)

Job description

Organisational Facilitation and Training Delivery : (70% of role)

• Facilitate impactful learning experiences, including workshops, focus groups, team effectiveness sessions, and management training.
• Lead the delivery of key organisational programmes such as BE GREAT (Support Function Enablement), Management Development Programme (MDP), and Performance Management training for all people leaders.
• Tailor delivery approach to audience needs using a variety of adult learning methodologies, experiential learning tools, and virtual / in-person techniques.

Instructional Design and Content Development

• Lead end-to-end instructional design: from needs analysis through to development, piloting, and refinement of training and development materials.
• Design scalable, modular content for internal rollouts across multiple functions and levels.
• Create facilitator guides, participant workbooks, assessments, and support materials aligned with OD priorities.

Organisational Development & Team Effectiveness

• Facilitate team interventions to improve collaboration, resolve conflict, and strengthen alignment with business goals.
• Support departments with culture alignment, change enablement, and communication effectiveness.
• Support the Organisational Effectiveness Specialist in diagnosing organisational needs and implementing appropriate OD solutions.

Mentorship Programme Support

• Assist in embedding the mentorship framework across the organisation.
• Track and monitor mentorship programme participation and effectiveness.
• Provide guidance and support to mentors and mentees to ensure successful programme outcomes.

WSP / ATR Compliance and Reporting

• Assist with the development, submission, and tracking of the Workplace Skills Plan (WSP) and Annual Training Report (ATR) to ensure compliance with regulatory requirements.
• Coordinate data collection and reporting activities related to learning and development initiatives.
• Support the development of dashboards and leadership reporting where applicable.

Project Implementation and Stakeholder Management

• Support the execution of organisation-wide development initiatives in line with the People & Culture strategy.
• Assist with vendor onboarding, management, and programme coordination as required.
• Manage administrative tasks related to programme scheduling, participant communication, and resource allocation.

Knowledge, skills and attributes

• Strong instructional design capability (both in-person and digital formats).
• Familiarity with LMS platforms, authoring tools (e.g., Articulate, Canva), and performance support tools.
• Excellent facilitation, coaching, and presentation skills.
• Highly collaborative and emotionally intelligent.
• Confident communicator with the ability to engage diverse audiences.
• Comfortable managing multiple priorities and working independently.
• Creative thinker with strong problem-solving and consulting skills.
• Understanding of adult learning and behaviour change principles.
• Familiarity with coaching models, leadership development frameworks, and OD tools.
• Strong appreciation of business context and ability to link learning to strategy