Ops Controller

The HEINEKEN Company; Mthatha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading beverage company in Mthatha is seeking an Operations Controller to ensure efficient warehouse operations and manage all activities related to customer deliveries. The role requires relevant qualifications and experience in FMCG logistics, as well as strong communication skills and proficiency in MS Office and SAP. The company values diversity and inclusion in its recruitment process.

Qualifications

• Relevant Diploma or equivalent qualification in Logistics or Supply Chain.
• Up to 6 months of relevant experience in FMCG Logistics.
• Experience in a customer service environment is essential.

Responsibilities

• Ensure warehouse operations are efficient and effective.
• Manage all activities in the Distribution Centre Warehouse.
• Act as stand-in for the Logistics Manager when necessary.

Skills

Proficient in MS Office

Excellent communication skills

Ability to work under pressure

Knowledge of customer service principles

Education

NQF Level 5 & 6 in Logistics / Supply Chain / Management

Tools

SAP

Power BI

Job description

We Go Places! How about you?
Immediate Superior: Wandile Kupiso
Job Grade: 7
Location: Mthatha
Function: Supply Chain
Sub Function: Customer Services & Logistics
Type of Contract: Permanent
Reference Number: 148103
Closing Date: 11 December 2025

The Operations Controller is responsible for ensuring that the warehouse operations are efficient, effective, and aligned with overall company goals and objectives whilst effectively managing all activities in the Distribution Centre Warehouse relating to Customer Deliveries and the completion of all reasonable tasks. The incumbent is the designated stand-in for the Logistics Manager (dependent on the size of the DC)

• A relevant 1 - 2 Yr Dip / Adv Nat Cert / Special Secondary School (Post School) / 2 Yrs College / Tech College Dip / Vocational Certificates / NVQ 3 / Tech Understanding / A Level (AS plus A2 level) / IBDP - 2 Yr Programme / 'NQF' Level 5 & 6 inLogistics / Supply Chain / Management
• Up To 6 Months MINIMUM TOTAL years of RELEVANT experiencein FMCG Logistics / Distribution Environment
• Proficient in MS Office,
• SAP, Strato, Power BI, Success Factors experience beneficial
• The ability to work under pressure and meet tight deadlines
• Excellent communication skills (both written and oral) and sound presentation skills
• The ability to work after hours and / or shifts if necessary
• Knowledge of all relevant legislation
• Knowledge of customer service principles and practice
• Experience in a customer service environment is essential

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.