Operations Technician

Plentify; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading renewable energy company in Cape Town is seeking a skilled technician to manage devices and support installation projects. Candidates should have relevant qualifications, strong troubleshooting skills, and a valid driver's license. The role involves field service maintenance and team training. Suitable applicants will be motivated, detail-oriented, and prepared for site work, including on-site challenges. Competitive remuneration may include equity opportunities.

Qualifications

• 1-3 years of experience in a related role.
• Valid driver's licence and own transport.
• Understanding of electronics and hardware debugging.

Responsibilities

• Manage fleet of devices, ensuring maintenance and support.
• Expand installer network through training and evaluations.
• Run field experiments for R&D support.

Skills

Technical troubleshooting

Attention to detail

Communication skills

Soldering skills

Problem-solving

Site work proficiency

Education

NQF Level 6 in electronics, electrical, or mechanical fields

Tools

Multimeters

Hand tools

Power tools

Job description

About the role

• Managing our fleet of devices: field service maintenance, daily fleet monitoring, technical troubleshooting and supporting users.
• Expanding our installer network through training, on-site evaluations and remote support.
• Managing and supervising installation projects, including installations for our B2C channel.
• R&D support: running field experiments and root cause analysis to improve our product.
• Internal ops & logistics: Implementing and running a seamless and scalable operation, including inventory control, picking, packing and testing products.

Assisting with deployment logistics to enable our installers in the region. The candidate will have the opportunity to learn from a strong team in a fast-paced environment.

Remuneration will be commensurate with experience and may include equity in Plentify.

Weekend and after hours support will be required on a rotational basis as well as frequent travelling to sites, including out of town travel.

Required skills and qualifications

• A valid driver's licence and own transport for field work.
• At least 1-3 years of experience in a related role.
• Experience working with geysers is advantageous.
• Understanding of electronics and hardware debugging skills.
• Experience with multimeters and good soldering skills (through-hole and surface mount).
• Skilled at using hand tools and power tools and comfortable with site work, including work that requires roof / ceiling work (working at heights).
• Relevant engineering or technical qualifications (e.g. NQF Level 6 in electronics, electrical, or mechanical fields, Millwright, electrician, plumber, or solar installer) are advantageous.
• Strong attention to detail, good communication, computer literacy and ability to self manage.
• Thorough and considered approach to problem solving and technical troubleshooting.
• Demonstrated ability to present technical training to installers and support customers and service providers in a professional manner, both in person and remotely.
• Plumbing experience is a bonus, but is not required.
• A wireman's license is a bonus, but is not required.

How to apply

Email your cover letter and resume to being sure to highlight your interest in our mission and your relevant qualifications and experience.