Operations Team Lead (Hygiene)

Lesley Snyman & Associates; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading cleaning service provider in Johannesburg is seeking a professional to oversee mobile cleaning teams. The role involves managing job cards, ensuring service level agreements are fulfilled, and coordinating daily operations. Ideal candidates will have significant experience in cleaning operations and a solid understanding of hygiene standards. A valid Driver's License and reliable transport are required.

Qualifications

• 3-5 years' experience in cleaning operations or hygiene services.
• Strong knowledge of SLAs and hygiene standards.
• Valid Driver's License and own reliable transport.

Responsibilities

• Supervise mobile cleaning teams across client sites.
• Ensure job cards are completed and SLAs are met.
• Maintain cleaning machinery and equipment.
• Monitor field performance and service delivery standards.

Skills

Knowledge of job cards

Route planning

Field team leadership

Client service management

Education

Grade 12 / Matric or similar

Tools

Cleaning machinery

Operational budgets

Job description

SUMMARY

To oversee mobile cleaning teams within the extraction cleaning division, responsible for ensuring job cards and SLAs are completed, managing equipment and vehicle readiness, and planning daily routes to meet client service requirements.

Minimum Requirements and Qualifications

• Grade 12 / Matric or similar


• 3-5 years' experience in cleaning operations, hygiene services, or field team leadership


• Strong knowledge of job cards, route planning, SLAs, and equipment oversight


• Awareness of SANS 1853 and relevant hygiene standards and regulations


• Valid Driver's License and own reliable transport

Key Performance Areas

• Supervise mobile cleaning teams and daily operations across client sites


• Ensure job cards are completed and SLAs are met


• Plan and coordinate cleaning schedules and route


• Maintain cleaning machinery, equipment, and vehicles


• Monitor field performance and service delivery standards


• Manage operational budgets and resource allocation


• Handle client service issues and ensure satisfaction


• Maintain staff performance, training, and discipline


• Compile and submit operational reports