Operations Team Lead (Hygiene)

Lesley Snyman and associates CC; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A cleaning services provider in Cape Town is looking for a skilled Supervisor to oversee mobile cleaning teams in the extraction cleaning division. The role involves managing job cards, ensuring SLAs are met, and planning daily routes. The ideal candidate should have 3-5 years of experience and be fluent in both English and Afrikaans. This position requires flexibility to work outside regular hours, including weekends and public holidays.

Qualifications

• 3-5 years' experience in cleaning operations, hygiene services, or field team leadership.
• Strong knowledge of SLAs and equipment oversight.
• Awareness of SANS 1853 and relevant hygiene standards.

Responsibilities

• Supervise mobile cleaning teams and daily operations.
• Ensure job cards are completed and SLAs are met.
• Plan and coordinate cleaning schedules and route logistics.
• Maintain cleaning machinery, equipment, and vehicles.
• Monitor field performance and service delivery standards.

Skills

Team leadership

Knowledge of job cards

Route planning

Fluency in English

Fluency in Afrikaans

Education

Grade 12 / Matric

Job description

Overview

To oversee mobile cleaning teams within the extraction cleaning division, responsible for ensuring job cards and SLAs are completed, managing equipment and vehicle readiness, and planning daily routes to meet client service requirements.

Willingness to work outside regular hours

Willing and able to work outside of regular working hours, including weekends and public holidays

Minimum Requirements and Qualifications

• Grade 12 / Matric or similar


• 3-5 years' experience in cleaning operations, hygiene services, or field team leadership


• Strong knowledge of job cards, route planning, SLAs, and equipment oversight


• Awareness of SANS 1853 and relevant hygiene standards and regulations


• Must be fluent in both English and Afrikaans


• Valid Driver's License and own reliable transport

Key Performance Areas

• Supervise mobile cleaning teams and daily operations across client sites


• Ensure job cards are completed and SLAs are met


• Plan and coordinate cleaning schedules and route logistics


• Maintain cleaning machinery, equipment, and vehicles


• Monitor field performance and service delivery standards


• Manage operational budgets and resource allocation


• Handle client service issues and ensure satisfaction


• Maintain staff performance, training, and discipline


• Compile and submit operational reports