Operations Systems Coordinator

SavageOne Pty Ltd; Johannesburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

Join a dynamic team as an Operations Coordinator at SavageOne Pty Ltd, a leading company reshaping the short-term loan industry in South Africa. This role focuses on ensuring operational excellence, driving process improvements, and supporting growth. If you're detail-oriented and thrive under pressure, we want you to apply and help shape our success.

Qualifications

• Proven experience in operations, preferably in financial services.
• Strong proficiency in CRM systems and data management tools.
• Exceptional verbal and written communication skills.

Responsibilities

• Ensure smooth client onboarding and operational efficiency.
• Implement and optimize processes to enhance productivity.
• Monitor KPIs and provide actionable insights.

Skills

Problem-Solving

Analytical Skills

Communication Skills

Attention to Detail

Team Collaboration

Tools

HubSpot CRM

Data Management Tools

Job description

About the job Operations Systems Coordinator

Join One of South Africas Fastest-Growing Short-Term Loan Companies!

Are you a detail-oriented, solutions-driven professional with a passion for operational excellence? Do you thrive in fast-paced environments where efficiency and innovation drive success? If so, we want YOU to be part of our dynamic team!

As our Operations Coordinator, youll play a pivotal role in ensuring smooth and efficient business operations, driving process improvements, and supporting our rapid growth in the short-term lending industry.

What Youll Do:

Client Onboarding & Management Ensure a seamless onboarding experience for new clients while maintaining strong ongoing relationships.
Operational Efficiency Identify, implement, and optimize processes to enhance productivity and reduce inefficiencies.
Risk & Compliance Management Enforce effective policies and procedures to mitigate operational risks while ensuring adherence to industry regulations.
Data & CRM Management Utilize HubSpot CRM to manage client data, track performance, and enhance reporting accuracy.
Collaboration Work closely with cross-functional teams to align operational strategies with business objectives.
KPI Monitoring & Reporting Analyze key performance metrics and provide actionable insights to improve overall operational success.
Problem-Solving & Process Optimization Identify bottlenecks and implement innovative solutions to streamline workflows.
Stakeholder Engagement Serve as a critical point of contact for internal and external stakeholders, ensuring smooth communication and issue resolution.

What Youll Need to Succeed:

️ Experience: Proven track record in operationspreferably within the financial services or lending industry.

️Tech-Savvy: Strong proficiency in CRM systems (HubSpot preferred) and data management tools.

️Communication Skills: Exceptional verbal and written skills to engage with clients and internal teams effectively.

️Analytical Mindset: Ability to assess data, identify trends, and drive informed decision-making.

️Attention to Detail: A strong focus on compliance, accuracy, and risk management.
️Problem-Solving Skills: A proactive approach to identifying inefficiencies and implementing solutions.

Thrives Under Pressure: Ability to adapt and excel in a fast-paced, high-growth environment.

️Team Player: Strong collaboration skills with a passion for driving operational excellence.

Why Join Us?

Be Part of Something Big! Work with a company thats reshaping the short-term loan industry in South Africa.
Career Growth As we scale, so do your opportunities!
Innovative Culture Work in an agile, forward-thinking environment where new ideas are valued.
Fast-Paced & Exciting No two days are the same!

If youre ready to make an impact in one of South Africas fastest-growing financial services companies, apply today and be part of our success story!