Operations, Senior Director

Ef; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading online education provider is seeking a dynamic operational leader to oversee their teaching centres in Cape Town, South Africa. This in-office role involves managing daily operations, building high-performing teams, and driving business development. The ideal candidate should have a strong entrepreneurial spirit, a passion for quality, and experience in service organizations. A collaborative and culturally sensitive approach is essential for success.

Qualifications

• Strong entrepreneurial spirit with a passion for quality.
• Proven track record in managing service organizations.
• Highly organized and analytically strong.

Responsibilities

• Manage daily centre operations with a process-driven mindset.
• Recruit, train, and develop local teams.
• Identify and drive new opportunities for quality improvement.

Skills

Operational Leadership

Team Building

Cross-Time Zone Collaboration

Business Development

Cultural Sensitivity

Job description

We are seeking a dynamic and service-oriented leader to oversee the ongoing managementof EF Teach Online's owned online teaching centres in South Africa.

This pivotal role involves strategicdecision-making in collaboration with our central team, building and leading high-performingoperational teams, and ensuring the smooth delivery of our real-time teaching services.The ideal candidate will bring a strong entrepreneurial spirit, a passion for quality, and aproven track record in managing service organizations.

They will be responsible for a widerange of operational tasks, from strategic planning and government reporting to day-to-daylogistics and team support.

A deep respect for educators and a commitment to serviceexcellence are essential.This Role RequiresOperational Leadership : Managing daily centre operations with a process-drivenmindset.Team Building : Recruiting, training, and developing local teams to supportprofessional growth.Cross-Time Zone Collaboration : Engaging with global colleagues in weeklymeetings.Business Development : Identifying and driving new opportunities to improve qualityof the environment, and services provided.Cultural Sensitivity & Professional Presence : Navigating diverse teams andstakeholders with maturity and respect.Candidates must be highly organized, analytically strong, and comfortable juggling a widerange of responsibilities.

A visible appreciation for teachers and a collaborative approach arekey to success in this role.This role will be in-office and based in Cape Town CBD, South Africa