Operations Manager (Western Cape) - Security

Servest Careers; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security company in Cape Town is seeking a dedicated Operations Manager to oversee daily site operations, manage security staff, and ensure compliance with all regulations. The ideal candidate will have extensive experience in the security industry, hold relevant qualifications, and possess strong leadership and operational skills. This full-time position offers a dynamic work environment and the opportunity to make a significant impact.

Qualifications

• 5 - 10 years experience in the security industry.
• Grade A PSIRA registered.
• Proficient computer skills including Microsoft Office & Excel.
• Strong working knowledge of operational procedures.
• Report writing skills.
• Valid drivers licence.
• Medical fitness.
• Clear criminal record.

Responsibilities

• Daily running of site(s) with Branch Manager.
• Report changes of rosters to the Roster Clerk.
• Ensure correct number of guards is posted on sites.
• Visit the sites at least once or twice a week.
• Attend to the officers problems/queries promptly.

Skills

Splunk

Compliance Management

IDS

SOC

Cybersecurity

Identity & Access Management

Security

Information Security

Process Engineering

Metadata

Encryption

Siem

Education

Matric / Grade 12

Qualification in Security Management, Emergency Management, Business Management or related field

Tools

Microsoft Office

Excel

Job description

Duties & Responsibilities

• Daily running of site(s) in liaison with the Branch Manager / General Manager.
• Report changes of rosters to the Roster Clerk and ensure that the changes are made and new rosters are printed.
• Re-deployments of officers must be done on paper and given to the Easy Roster Clerk.
• Ensure correct number of guards is posted on sites according to contractual needs.
• Report site incidents to the Branch Manager / General Manager immediately.
• All incident Reports needs to be forwarded to the client within 24 hours.
• Visit the sites at least once or twice a week.
• Ensure that job descriptions risk assessments and site procedure manuals are on sites.
• Attend to the officers problems / queries and handle them promptly and efficiently.
• Check on the status of all control room equipment and systems.
• When issuing the uniform to the officers the uniform kit issue form must be completed and placed in the officers file.
• Inventory of all equipment to be kept up to date daily and regular equipment audits must be done to determine equipment status.
• Liaise with clients on standard and quality of services rendered.
• Attend client meetings.
• Ensure staff details and records are kept up to date and in accordance with requirements.
• Ensure that knowledge is tested regularly by means of verbal and written tests (to be placed on their personnel file) and provide feedback of training provided in the monthly report to be forwarded to the client.
• Plan implement and manage growth strategy with the respective Key Account Executive for your assigned area to assist in your respective Branch in achieving its sales targets.
• Ensure health and safety regulations are complied with by colleagues management contractors and or any other relevant stakeholders.

Minimum Requirements

• Matric / Grade 12
• Qualification in Security Management Emergency Management Business Management or related field
• 5 - 10 years experience in the security industry
• Grade A PSIRA registered
• Proficient computer skills including Microsoft Office & Excel
• Strong working knowledge of operational procedures
• Report writing skills
• Valid drivers licence
• Medical fitness
• Clear criminal record

Required Experience

Manager

Key Skills

• Splunk
• Compliance Management
• IDS
• SOC
• Cybersecurity
• Identity & Access Management
• Security
• Information Security
• Process Engineering
• Metadata
• Encryption
• Siem

Employment Type : Full-Time

Department / Functional Area : Operations

Experience : years

Vacancy : 1