Overview
Maintain and grow this standard of the company
The candidate will help maintain and grow this standard, we're seeking an experienced operations manager to oversee daily activities.
The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity.
This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations team.
Responsibilities
- Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.
- Develop, implement, and maintain quality assurance protocols.
- Increase the efficiency of existing processes and procedures to enhance the company's internal capacity.
- Ensure that operational activities remain on time and within budget.
- Track staffing requirements, hiring new employees as needed through HR.
- Oversee production process from start to finish ensuring output meets quality and customer requirements.
- Manage operations and maintenance staff ensuring they have the necessary training and resources to perform their duties.
- Review operational workflow, identifying areas of process improvement, and implementing necessary changes.
- Ensure compliance with health and safety standards as well as any legal regulations.
- Manage budgets for production and maintenance, ensuring expenses remain within approved limits.
- Track performance metrics, identify areas of underperformance, and create plans to improve operations.
- Provide regular updates to Senior Management on production status and performance metrics.
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
- Partner with cross-functional teams to improve proprietary tools and systems.
- Work closely with legal and safety departments to ensure that activities remain compliant.
- Oversee materials and inventory.
- Conduct budget reviews and report cost plans to upper management.
Qualifications
- Two or more years of proven success in an operations management role.
- Strong skills in budget development and oversight.
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
- Proficiency in conflict management and business negotiation processes.
- Knowledge of business productivity software and an aptitude for learning new applications.