Operations Manager – Packaging - East London

Talent Evolution (Pty) Ltd; East London; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading logistics company in South Africa is seeking an experienced Operations Manager to oversee warehouse and distribution management. The ideal candidate will have at least 3 years of experience in warehouse management, strong leadership skills, and proficiency in Excel. This role emphasizes operational excellence and customer service, promoting team productivity and compliance with standards.

Qualifications

• Minimum of 3 years’ experience managing people in a warehouse or supply chain environment.
• Valid driver’s licence and own reliable vehicle.

Responsibilities

• Supervise and manage departmental supervisors across various operations.
• Oversee receiving operations for compliance.
• Maintain stock control and management processes.
• Ensure adherence to Warehouse Management System procedures.
• Monitor picking and loading processes for deadlines.
• Manage warehouse and distribution staff for productivity.
• Oversee fleet servicing and route planning.
• Liaise with customers on order status.

Skills

Strong planning and organizing skills

Excellent communication and interpersonal abilities

Analytical and problem-solving mindset

Intermediate to advanced Excel proficiency

Customer service-oriented

Education

Minimum Grade 12 (Matric)

Relevant Management or Logistics qualification

Tools

MS Office 365

Syspro experience

Job description

Role Purpose

The Operations Manager will oversee all aspects of warehouse and distribution management to ensure operational excellence, adherence to standards, and high levels of customer satisfaction. The role requires strong leadership, planning, and organisational abilities to drive performance across multiple functions, including receiving, stock control, dispatch, and fleet management.

Key Responsibilities

• Supervise and manage departmental supervisors across receiving, stock control, picking, loading, and dispatch.
• Oversee receiving operations to ensure compliance with established standards.
• Maintain stock control and management processes, including daily and weekly stock counts of high‑risk items.
• Ensure adherence to Warehouse Management System (WMS) procedures and standards.
• Monitor picking and loading processes to ensure deadlines and quality requirements are met.
• Manage warehouse and distribution staff, promoting productivity, discipline, and teamwork.
• Maintain warehouse safety, quality, and housekeeping standards.
• Oversee fleet servicing, maintenance, and efficient route planning.
• Assist in procurement processes to support operational continuity.
• Ensure customer service standards are consistently achieved through effective order management and dispatch.
• Manage the daily “status 7” report to track order progress and delivery performance.
• Liaise with customers on order status and ensure proactive communication throughout the delivery process.

Role Requirements

Qualifications & Experience

• Minimum Grade 12 (Matric).
• A relevant Management or Logistics qualification advantageous.
• Minimum of 3 years’ experience managing people in a warehouse or supply chain environment.
• Valid driver’s licence and own reliable vehicle.

Skills & Competencies

• Strong planning, organising, and leadership skills.
• Excellent communication and interpersonal abilities.
• Analytical and problem‑solving mindset.
• Intermediate to advanced Excel proficiency.
• Computer literate (MS Office 365 essential; Syspro experience advantageous).
• High energy, proactive, and customer service‑oriented.
• Willingness to open and close the site as required.

Should you not receive a response within 10 working days, please consider your application unsuccessful.