Operations Manager (Logistics)

Hlabahlosile Trading Projects; East London; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A logistics company in East London seeks an experienced Operations Manager to oversee warehouse operations and client interactions. The ideal candidate will have at least 5 years in the FMCG sector, proficiency in Cargowise, and strong leadership skills. Responsibilities include managing inventory, ensuring compliance, and optimizing warehouse space. This is a full-time on-site role offering a dynamic work environment.

Qualifications

• Minimum of 5 years’ experience within the FMCG Industry.
• Experience in management of a small fleet of vehicles.
• Experience in the storage of chemicals and understanding of associated risks.

Responsibilities

• Manage daily operations and ensure effective use of Cargowise system.
• Conduct weekly CHEP reconciliations and optimize warehouse layout.
• Ensure all client complaints are handled promptly.

Skills

Attention to detail

Business Acumen

Organisational skills

Excellent customer relationship skills

Supervisory and leadership skills

Above average communications skills

Education

Grade 12

Supply Chain and Logistics Management Diploma / Degree

Tools

Cargowise Warehouse Management system

MS Office

Job description

Overview

Position: Operations Manager

Area: East London

Qualifications

• Grade 12
• Relevant Tertiary qualification, Supply Chain and Logistics Management Diploma / Degree

Experience

• Minimum of 5 years’ experience within the FMCG Industry
• Management of small fleet of vehicles
• Experience of storage of chemicals and understanding the associated risks
• Experience on Cargowise Warehouse Management system

Inventory Management

• Ensure that all clients are on boarded onto Cargowise 1 Warehouse Management System
• Ensure that automated stock on hand reports is set up for clients
• Ensure that the Cargowise system is effectively used for client’s stock takes
• Ensure weekly plan accounts for cycle counts for entire production range
• Ensure each client account is subjected toa monthly physical stock count comparing the physical stock on floor to Cargowise stock at hand in line with SLA requirements
• Ensure that cycle counts and stock takes results are submitted to client in line SLA requirements

Operations

• Chep recons ensure weekly CHEP reconciliations are completed and documented
• Material Handling equipment ensures that all MHE checklist are reviewed daily and that all deviations and repairs are attended to
• Claims ensure that all claims or potential claims are being logged and investigated
• Warehouse lay0ut and optimization managing warehouse space to maximise storage capacity and streamline product movement
• Quality control implementing quality checks to ensure product integrity throughout the warehouse process
• Compliance management ensure adherence to safety and compony policies within the warehouse

Client Interaction

• Ensure all clients complaints are being with timeously
• Submit a monthly report to general Manager, detailed complaints received
• Attend SLA meetings with clients where required to do so

People Management

• Leading and managing warehouse staff, assigning task and ensuring proper training to maintain operational efficiencies
• Contact labour management

Finance

• Ensure that all operational billing activities are accounted for monthly
• Review monthly billing schedules
• Cost control measure to be put in place

Management Reports

The monthly management reports to be done – CHEP recon, EC scorecard, Stock loss reports, Operational Report, OTP Progress Report, Management review pack

Skills

• Attention to detail
• Business Acumen
• Organisational skills
• Excellent customer relationship skills
• Supervisory and leadership skills
• Above average communications skills

Competencies

• Sound warehousing operational and warehouse management skills
• Sound knowledge in the handling, storage and transportation of dangerous goods
• Sound level pf computer proficiency – MS Office