About the Role
Our client, a major player in the Fast-Moving Consumer Goods (FMCG) industry, is seeking a highly capable Operations Manager to lead and manage their distribution centre operations in Port Elizabeth, Eastern Cape. This role is pivotal in ensuring the efficient and effective flow of goods, from receipt to dispatch, meeting stringent quality and service level agreements. The ideal candidate will have extensive experience in warehouse management, logistics, and team leadership within a high-volume FMCG environment. They must be adept at implementing process improvements, managing operational budgets, and ensuring a safe and productive work environment. This is a crucial on-site position, directly contributing to the operational success of our client in the Port Elizabeth region.
Key Responsibilities
- Oversee all day-to-day operations of the distribution centre, including receiving, warehousing, order picking, packing, and dispatch.
- Develop and implement efficient operational procedures and workflows to optimize productivity and minimize costs.
- Manage inventory accuracy and control systems to ensure optimal stock levels and prevent discrepancies.
- Lead, train, and motivate a diverse team of warehouse staff, fostering a culture of safety and high performance.
- Ensure compliance with all health, safety, and environmental regulations within the facility.
- Monitor operational performance metrics and KPIs, implementing corrective actions as needed.
- Collaborate with procurement, sales, and logistics teams to ensure seamless supply chain integration.
- Manage operational budgets, controlling expenses and identifying cost‑saving opportunities.
- Implement and manage new technologies and systems to enhance operational efficiency.
- Maintain strong relationships with internal stakeholders and external service providers in Port Elizabeth.
Requirements
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum of 5-7 years of experience in operations management, specifically within FMCG distribution or warehousing.
- Proven track record of improving operational efficiency, reducing costs, and enhancing service levels.
- Strong leadership and people management skills, with experience managing large teams.
- In-depth knowledge of warehouse management systems (WMS) and inventory control principles.
- Excellent understanding of health and safety regulations in a warehouse environment.
- Proficiency in data analysis and reporting to drive decision-making.
- Strong problem-solving and decision‑making abilities.
- Ability to work effectively in a fast‑paced, demanding environment in Port Elizabeth.
- Familiarity with the Eastern Cape market dynamics is advantageous.
Benefits
- Competitive salary package
- Performance-based bonuses
- Comprehensive benefits scheme
- Medical aid
- Retirement fund
- Opportunities for professional growth and career advancement within a leading FMCG company
- Supportive management team
- Continuous training programs
- Commitment to workplace safety and employee well‑being in Port Elizabeth