Operations Manager

Future Famous; South Africa; On-site; ZAR 446,400 - 558,000; Full time

Benefits offered by this job

Competitive Salary

Remote-First Environment

Career Growth Opportunities

Professional Development Budget

Team Camaraderie Activities

Job summary

A digital marketing agency seeks an Operations Manager to ensure projects run smoothly and on time. Responsibilities include managing client launches, team coordination, and quality control. Ideal candidates will have project management experience and a focus on detail. Competitive salary and remote-first work environment offered, with opportunities for career growth.

Qualifications

• At least 2 years managing projects from start to finish.
• Catching mistakes before they happen.
• Coordinate teams effectively without being pushy.

Responsibilities

• Run all client launches ensuring timely go-live.
• Manage quality control of deliverables.
• Coordinate team tasks and daily check-ins.

Skills

Project Management Experience

Detail-Focused Brain

Team Coordination Skills

Process Creation Ability

Client Communication Skills

Job description

We’re Future Famous, and we need someone special to run our operations.

Someone who makes sure things actually get done.

Someone who keeps projects on track so clients get results on time.

Someone who loves making order out of chaos.

Someone who treats our agency like it’s their own business.

So here’s the question: Is that someone you?

Because if it is, we might just be about to offer you the role you’ve been waiting for.

WHO WE ARE

At Future Famous, we’re not just another digital marketing agency in South Africa.

We get real leads for real businesses.

Since 2018, we’ve worked with over 125 businesses and generated over R150 million in revenue for our clients.

How?

But here’s the thing: Great marketing means nothing if projects don’t launch on time.

If client work sits in limbo.

If team members don’t know what to do next.

That’s where you come in.

As Operations Manager, you’ll be the person who makes sure everything runs smoothly behind the scenes.

You’ll manage launches for our 35+ clients.

You’ll keep our team on track.

You’ll make sure nothing falls through the cracks.

Now let’s talk about you.

YOU MUST BE:

You will be perfect if you have:

• Project Management Experience:At least 2 years managing projects from start to finish. You know how to launch things on time.
• Detail-Focused Brain:You catch mistakes before they happen. Nothing slips past you.
• Team Coordination Skills:You can get people to do their work without annoying them. You follow up without being pushy.
• Process Creation Ability:You see messy workflows and think “I can fix this.” You make things simple and repeatable.
• Client Communication Skills:You can talk to clients and make them feel confident we’re taking care of them.

YOU’LL THRIVE HERE IF:

• You genuinely LOVE making things run smoothly– Like, you get excited about checking things off lists. You sleep better when projects are organized.
• You share our core values:
  • Honesty – You tell it like it is, even when it’s not what people want to hear
  • Hard Work – You understand that great results take real effort
  • Extreme Ownership – You take responsibility. No excuses. No blame games.
• You’re calm under pressure– When things go wrong (and they will), you fix problems instead of panicking.
• You have the confidence to lead– You can manage team members, handle client questions, and make decisions when needed.
• You’re always improving– You see a broken process and want to make it better. You’re never satisfied with “good enough.”

WHAT YOU’LL BE RESPONSIBLE FOR:

• Running all client launches– Making sure new clients go live on time, every time
• Managing quality control– Checking work before it goes to clients so nothing is wrong
• Coordinating the team– Making sure everyone knows what they need to do and when
• Running daily check-ins– Quick team meetings to keep everyone on track
• Tracking metrics– Weekly and monthly meetings to review how we’re doing
• Supporting team leads– Helping department heads stay organized and hit their targets
• Client updates– Keeping clients informed during launches and big projects
• Fixing bottlenecks– Finding where things get stuck and making them flow better

WHY FUTURE FAMOUS?

Join our team and enjoy these benefits:

• Competitive Salary: R40,000 – R50,000 per month
• Remote-First Environment:Work from home. No micromanagement. We trust you to get things done.
• Real Career Growth:Clear path to leadership as we expand across South Africa and beyond
• Work With Proven Systems:You’ll improve systems that have already generated R150+ million for clients
• Team Camaraderie:Quarterly weekend getaways and monthly in-person meetups in Fourways
• Agency Success:Be part of an agency with real numbers (4.5x average ROAS, 12% lead-to-sale conversion)
• Meaningful Impact:See your work help real businesses grow. No BS metrics.
• Professional Development Budget:Money set aside for your growth and training

THE POSITION PACKAGE:

• Salary Range:R40,000 – R50,000 per month
• Work Hours:8am – 5pm
• Location:Remote with in-person team meetups in Dainfern, Fourways (at least twice monthly)
• Start Date:ASAP

READY TO MAKE YOUR FUTURE, FAMOUS?

If you’re reading this and thinking, “They’re describing ME!”—we need to talk.

Here is what to do next:

• Click on the button below
• Complete the quick quiz about yourself (have your updated CV ready)

Good luck, hopefully see you on the other side 🙂