Operations Manager

FOUR POINT 0; Johannesburg; On-site; ZAR 500 000 - 650 000; Full time

Job summary

A logistics company in Johannesburg is seeking an experienced logistics manager to oversee warehouse, logistics, and customer support operations. The ideal candidate will have 5+ years of experience in operations management, strong organisational skills, and knowledge of stock systems. Responsibilities include supervising dispatch, monitoring inventory accuracy, and ensuring operational efficiency. Willingness to travel nationally is required.

Qualifications

• 5+ years in logistics or operations management.
• Strong organisational and staff supervision skills.
• Knowledge of stock systems and basic financial controls.
• Experience in a long lead time, 10,000+SKU import/distribution business.
• Warehouse experience (both DC and client-facing).
• Experience managing customer service including reverse logistics and technical support.
• Willing to travel nationally at least 1 week per month.

Responsibilities

• Supervise dispatch, receiving, stock control, and driver teams.
• Oversee branch stocktake and inventory accuracy.
• Monitor logistics performance and on-time delivery.
• Manage support staff and the customer collection area.
• Ensure safety, housekeeping, and operational efficiency.

Skills

Organisational skills

Staff supervision

Knowledge of stock systems

Experience in customer service

Job description

Manage warehouse, logistics, and customer support operations at the branch level to ensure service excellence and stock accuracy.

Responsibilities

• Supervise dispatch, receiving, stock control, and driver teams.
• Oversee branch stocktake and inventory accuracy.
• Monitor logistics performance and on-time delivery.
• Manage support staff and the customer collection area.
• Ensure safety, housekeeping, and operational efficiency.

Essential Requirements

• 5+ years in logistics or operations management.
• Strong organisational and staff supervision skills.
• Knowledge of stock systems and basic financial controls.
• Experience working in similar long lead time, 10,000+SKU import / distribution model businesses.
• Warehouse experience (both DC and client-facing).
• Experience managing customer service including reverse logistics and technical support.
• Willing to travel nationally at least 1 week per month.

Beneficial Requirements

• Distribution centre or warehouse systems experience.
• Forklift or stock movement exposure.