Operations Manager

Greenro Solutions; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology solutions firm in Gauteng is seeking an experienced Operations Manager to oversee daily IT operations, manage a support team, and ensure optimal performance and security of IT infrastructure. The ideal candidate will have a strong background in IT operations, leadership experience, and the ability to generate new business opportunities. Qualifications include a bachelor's degree in IT or Computer Science, relevant certifications, and proficiency in various IT systems.

Qualifications

• Matric (Grade 12)
• 5-7 Years in IT Operations, infrastructure, service management, and Support.
• 2-3 Years in a supervisory or managerial position.

Responsibilities

• Lead and oversee daily operations of the IT infrastructure.
• Manage the IT support team and coordinate project services.
• Work with the Sales & Tenders team to close sales opportunities.

Skills

Knowledge of Windows and Linux environments

Cloud computing (AWS, Azure)

Cybersecurity best practices

Analytical and Problem-Solving Skills

Strong Communication Skills

Customer Orientation

Education

A+ and N+ Diploma or bachelor's degree in Information Technology or Computer Science

ITIL Foundation Certification

ITIL Service Operations Certifications

Microsoft Certified Solutions Expert (MCSE)

Job description

ADVERT ON BEHALF OF UT Information Technologies

Purpose of the Role Operations Manager will lead and oversee the daily operations of the company's IT infrastructure, ensuring optimal performance, security, and service availability.

The role involves managing the IT support team, coordinating projects services with external vendors, Identifies and generates new ICT business opportunities.

Works closely with Sales & Tenders team to close sales opportunities and facilitate implementation.

Management of key customer accounts.

Qualifications

• Matric (Grade 12)
• A+ and N+ Diploma or bachelor's degree in Information Technology, or Computer Science.
• ITIL Foundation Certification
• ITIL Service Operations Certifications
• Microsoft Certified Solutions Expert (MCSE) (Advantage)

Required Experience

• 5-7 Years General IT Operations, infrastructure, service management and Support.
• 2-3 Years in a supervisory or managerial position, overseeing teams or projects.
• Proficiency with IT systems, including networks, hardware, and software, is essential.

Required Skills

• Technical Proficiency : Knowledge of Windows and Linux environments, virtualization, cloud computing (AWS, Azure), and cybersecurity best practices.
• Analytical and Problem-Solving Skills : Ability to assess complex technical situations and propose effective solutions.
• Strong Communication Skills : Effectively communicate with technical and non-technical stakeholders.
Leadership and Mentorship : Ability to motivate and guide a team toward achieving high performance.
• Customer Orientation : Dedicated to ensuring high-quality service and user satisfaction.

CLOSING DATE : 30 September