Operations Manager

Meraki Talent Solutions; Gauteng; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A leading restaurant in Johannesburg is seeking an experienced Operations Manager to oversee daily operations. The ideal candidate should have a passion for hospitality and at least 5 years of experience in high-volume settings. Responsibilities include managing staff, ensuring compliance with safety standards, and driving customer satisfaction. Offers a competitive package and opportunity for growth in a dynamic environment.

Qualifications

• Minimum 5 years' experience in hospitality operations, preferably in a high-volume or fine dining environment.
• Proven ability to manage budgets, inventory, and supplier negotiations.

Responsibilities

• Manage front-of-house and back-of-house operations to ensure seamless service delivery.
• Drive customer satisfaction through consistent service and experience standards.
• Collaborate with senior leadership on strategic planning and performance targets.

Skills

Leadership skills

Excellent communication

Problem-solving abilities

Operational mindset

Education

Relevant qualification in Hospitality or Business Management

Tools

POS systems

Operational reporting tools

Job description

Introduction

A leading, upmarket restaurant in the Johannesburg is seeking a seasoned Operations Manager to oversee and elevate its daily operations.

This role is ideal for someone with a passion for hospitality, a sharp operational mindset, and the ability to lead teams with confidence and care.

Duties & Responsibilities

• Manage front-of-house and back-of-house operations to ensure seamless service delivery
• Lead and mentor staff across departments, fostering a culture of excellence and accountability
• Monitor and improve operational workflows, stock control, and supplier relationships
• Ensure compliance with health, safety, and hygiene standards
• Drive customer satisfaction through consistent service and experience standards
• Collaborate with senior leadership on strategic planning and performance targets

Desired Experience & Qualification

• Minimum 5 years' experience in hospitality operations, preferably in a high-volume or fine dining environment
• Strong leadership and team management skills
• Excellent communication and problem‑solving abilities
• Proven ability to manage budgets, inventory, and supplier negotiations
• Familiarity with POS systems and operational reporting tools
• Relevant qualification in Hospitality, Business Management, or similar

If you have not had any response in two weeks, please consider the vacancy application unsuccessful.

Your profile will be kept on our database for any other suitable roles / positions.

Package & Remuneration

R to R Per Annum