Operations Manager

Alligator Manufacturing (Pty) Ltd; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A major supplier of branded products is seeking an Operations Manager to optimize end-to-end operations. This role includes supply chain management, logistics oversight, and team leadership. The ideal candidate has 3–5 years of experience, strong analytical skills, and proficiency in ERP systems. Competitive salary and opportunities for growth offered.

Qualifications

• Minimum 3–5 years of experience in a similar operations role.
• Experience in managing multi-disciplinary teams and complex workflows.
• Strong focus on process implementation, training and continuous improvement.

Responsibilities

• Oversee the Procurement Controller responsible for sourcing and procurement.
• Optimize warehouse layout and ensure timely order fulfilment.
• Ensure compliance with health and safety regulations.

Skills

Operational excellence

Cross-functional team management

Continuous improvement

Analytical skills

Problem-solving

Decision-making

Project management

Education

Relevant Qualification in Operations Management

Supply Chain

Industrial Engineering

Tools

ERP systems (Acumatica)

Warehouse management software

Microsoft Office Suite (MS Excel Intermediate)

Job description

Alligator Manufacturing is a major supplier of branded products and clothing to both corporates and retailers.

We are leaders in design, manufacturing and sourcing, supplying uniforms and merchandise to clients throughout Africa.We are seeking a highly organized and strategic Operations Manager to oversee and optimize our end-to-end operational functions.

This role is pivotal in ensuring seamless coordination across Supply Chain, Logistics, CMT Production, IT Infrastructure, Health & Safety, People Management, and Cost Control.

The ideal candidate will be a hands‑on leader with a strong background in operational excellence, cross‑functional team management, and continuous improvement.Key Responsibilities : Supply Chain Management

• Oversee the Procurement Controller that is responsible for sourcing, procurement, and order execution processes.
• Support them to build and maintain supplier relationships and negotiate contracts.
• Ensure that inventory levels are monitored and ensure timely replenishment of raw materials and finished goods.Logistics & Warehousing
• Oversee the Logistics Managers who are responsible for receiving, warehousing, picking & packing, dispatch, and quality control.
• Optimize warehouse layout and processes for efficiency and safety.
• Ensure accurate and timely order fulfilment.
• Track KPIs such as dispatch accuracy and on‑time delivery rates.
• Resolve courier issues and customer complaints.
• Enforce logistics SOPs and safety protocols.
• Mentor and upskill logistics staff.
• CMT Production Oversight
• Supervise the Procurement Controller, Logistics Manager and Quality Controller who are responsiblefor raw materials control, goods receipting, BOM assembly, production quality control, and finished goods management.
• Collaborate with production teams to meet output targets and maintain product standards.
• IT Infrastructure
• Onsite link between Head Office and Branch in terms of communication of any issues with IT systems, including equipment, telephones, printers, and network infrastructure.
• Liaise with Head Office IT support and external vendors to ensure issues are resolved timeously.
• Health & Safety
• With the help of the Logistics Managers, ensure compliance with health and safety regulations across warehouse and office environments.
• Conduct regular self‑audits and implement corrective actions where necessary.
• Maintain PPE standards, fire safety equipment, and first aid readiness.
• Assist HR with IOD Cases.
• People Management
• Lead and develop the cross‑functional operations team in line with the same standards as the CPTBranch.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Manage staffing, training, and performance evaluations.
• Cost Control & Efficiency
• Monitor operational budgets and identify cost‑saving opportunities.
• Implement process improvements to enhance productivity and reduce waste.
• Track KPIs and report on operational performance.
• Essential Requirements :
• Relevant Qualification in Operations Management, Supply Chain, Industrial Engineering, or related field.
• Minimum 3–5 years of experience in a similar operations role.
• Proven experience managing multi-disciplinary teams and complex workflows.
• Experience in the Promotional Goods industry will be an advantage.
• Knowledge of Procurement, Logistics and Production Processes.
• Strong analytical, problem‑solving, and decision‑making skills.
• Proficiency in ERP systems (Acumatica), warehouse management software, and Microsoft Office Suite (MS Excel Intermediate).
• Good project management skills;
• Strong focus on process implementation, training and continuous improvement.
• Knowledge of setting and tracking KPIs and compiling Reports for various functional areas (Stock, Sales, Costs etc.)
• Driver's license Code BCLOSING DATE : Monday, 06 October
• All applications should be emailed to Should you not receive a response within 1 week of the closing date, please consider your application unsuccessful.

The selection process will be guided by the EE targets of the company.

No late applications will be accepted.