Operations Manager

Isisekelo Recruitment; Durban North; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking an Operations Manager to oversee operations in KwaZulu-Natal. The ideal candidate will lead and optimize daily operations in vehicle logistics, manage large teams, and ensure compliance with KPIs. Key qualifications include a Matric certificate and a diploma or degree in Logistics or related field, alongside strong leadership and communication skills.

Qualifications

• Education: Matric / Grade 12 essential; Diploma or Degree in Logistics or related field preferred.
• Years of experience in vehicle logistics or yard management.
• Proven experience managing large teams in a fast-paced environment.

Responsibilities

• Lead and manage operational activities to ensure productivity and compliance.
• Oversee manpower planning and budget adherence.
• Drive process improvements across CPU business units.
• Monitor daily performance metrics and operational reports.
• Manage customer relationships and ensure client satisfaction.

Skills

Leadership

Planning

Process Management

Team Management

Communication

Analytical Skills

Attention to Detail

Continuous Improvement

Education

Matric / Grade 12

Diploma or Degree in Logistics/Supply Chain

Tools

MS Office

Yard/Logistics Management Systems

Job description

Introduction

Our client, a leading name in the vehicle logistics and yard management industry, is seeking a dynamic and experienced Operations Manager (CPU) to oversee and optimize daily operations within the KwaZulu-Natal region. This role requires a results-driven professional with strong leadership, planning, and process management skills to ensure the seamless execution of all operational functions — including Preservation, Convoy, PDI, and CPU-related activities.

Duties & Responsibilities

• Lead, plan and manage all operational activities to ensure productivity, profitability, and compliance with contractual KPIs.
• Oversee manpower planning, ensuring budget adherence and optimal workforce utilization.
• Drive process improvements across CPU business units, ensuring efficiency and continuous improvement.
• Monitor daily performance metrics, operational reports, and client KPIs.
• Manage customer relationships through clear communication, timely reporting, and proactive issue resolution.
• Oversee preservation processes, convoy operations, and PDI to ensure compliance, accuracy, and customer satisfaction.
• Ensure full utilization and data accuracy within the V-Motion Yard Management System.
• Lead and develop supervisors and team leaders, ensuring operational excellence and skills development.
• Manage damage prevention and reduction strategies, ensuring compliance with customer SLAs.
• Oversee fleet maintenance, ensuring all vehicles are safe, serviced, and compliant.
• Drive adherence to SHEQ, ISO standards.

Desired Experience & Qualification

• Education & Experience: Matric / Grade 12 (essential); Diploma or Degree in Logistics, Supply Chain, or related field (preferred).
• Years' experience in vehicle logistics, yard management, or similar operational environments.
• Proven experience managing large teams (80+ staff) in a high-pressure, fast-paced logistics setting.
• Strong computer literacy (MS Office, Yard / Logistics Management Systems).
• Knowledge of technical fitment and vehicle processes advantageous.

Key Competencies

• Strong leadership and people management.
• Strategic planning and organizational skills.
• Advanced communication and stakeholder management.
• Analytical, process-driven, and results-focused.
• High attention to detail and accuracy.
• Ability to drive continuous improvement and lean operational practices.

Additional Information

• Must be willing to work weekends and overtime as required.
• Candidates may be required to undergo relevant verification and background checks.

Package & Remuneration

R CTC